“We accidentally left a backpack in our room on our checkout day. Only realized this when our carriage already left for the dock. The hotel has an excellent direct texting communication system with their guest. I sent a text and explained what happened. They sent someone to grab the backpack from the room and sent it to the next carriage going to the dock. We got our backpack in Mackinaw City! Talk about customer service!!
The property is so gorgeous and dreamy. You guys are amazing! Great……
“The beds need to be updated. Great location. Lots of hallways but cool pictures. Flooring in the bathroom was concerning but it’s an old historic building.”