Arena The Next Level Tours

Staff members were friendly but short on employees. Our room was not ready after showing up 45 minutes after standard check in time. The toilet paper holder in room was broken along with shower knob that controls water temp completely fell off. The WiFi connection went out for over 2 hrs resulting in our family not being able to watch television out use electronic devices. The indoor pool had children’s food floating in bottom as well as by the filter opening for several nights. The restaurant also had inconsistent hours and first night of staying someone called in sick resulting in the restaurant not being open.

The condo is overlooking the beach and a has a great view. The nice thing is that you get two free chairs with an umbrella with your stay.

The check-in process and automatic locks at the property were very confusing. I could not get through to an actual person. Also, the access to the beach is not nearly as close as it looks on a map. Other than that, it’s a beautiful property, with nice accommodations.