Downtown Inn and Suites

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Seasonal outdoor pool
Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes
Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Overview of Downtown Inn and Suites

Downtown Inn and Suites

2.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
120 Patton Avenue, Asheville, NC, 28801

Explore the area

  • Popular LocationGrove Arcade3 min walk
  • Popular LocationPack Square8 min walk
  • Popular LocationThe Orange Peel10 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Choose dates to view prices

About this area

Asheville

Downtown Inn and Suites is located in Downtown Asheville, a walkable area in Asheville with good shopping. Harrah's Cherokee Center - Asheville and Grey Eagle are cultural highlights, and travelers looking to shop may want to visit Asheville Outlets and Biltmore Park Town Square. Ready for a night out? Consider The Orange Peel. Guests appreciate the motel's central location.

What's nearby

  • Grove Arcade - 3 min walk
  • Downtown Market Asheville - 4 min walk
  • Basilica of Saint Lawrence - 6 min walk
  • Pack Square - 8 min walk
  • The Orange Peel - 10 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • Red Ginger Dimsum & Tapas - 2 min walk
  • Laughing Seed - 2 min walk
  • The Market Place - 3 min walk
  • Early Girl Eatery - 3 min walk
  • Tupelo Honey - 3 min walk

About this property

Downtown Inn and Suites

Asheville motel in Downtown Asheville, near Harrah's Cherokee Center - Asheville
A 24-hour business center, a seasonal outdoor pool, and a business center are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.00 per pet, per day
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 12.00 per pet, per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 265 out of 1003 reviews
5 - Excellent 26%
Rating 4 - Good. 381 out of 1003 reviews
4 - Good 38%
Rating 3 - Okay. 167 out of 1003 reviews
3 - Okay 17%
Rating 2 - Poor. 107 out of 1003 reviews
2 - Poor 11%
Rating 1 - Terrible. 83 out of 1003 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3.6/5

Eco-friendliness

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Asked for an early check in, but no room was even close to being ready. Waited 3.5 hours for the room.
Stayed 1 night in Aug 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Incredible location, incredible price! Room was completely clean and fresh. The lobby/pool definitely looked a little cheap and the breakfast that came with the room was limited, but we paid so little that it was totally worth it. Staff was nice and let us check in early, promptly gave fresh towels, etc. The elevator was a little scary but got the job done. Would stay again!!
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location in downtown Asheville, especially if you're young and on a budget.
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff. Thank you for everything!
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
This is a motel and our main reasons for considering it were the location and price. It was clean and some things seemed a little updated but no major remodels here just the minimum. Again it was all about location for us as we weren’t in the room only to sleep. The pool is nice and area around it was neat. One concern I had was the room card reader for back entrance into motel wasn’t working so they just had a brick in door to keep it open. That wasn’t safe for anyone and really should have been left locked and just directed people to front lobby door. It wasn’t an inconvenience the doors were really close and it would have made the hotel safer for sure. Over all our room was clean the staff was super nice and for the price we would stay again for sure. Just keep in mind this is a motel and its about location not hotel amenities :)
Stayed 1 night in Jul 2022