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Downtown Inn and Suites

Photo gallery for Downtown Inn and Suites

Featured Image
Seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Mini-Refrigerator

Overview of Downtown Inn and Suites

Downtown Inn and Suites

2.5 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
120 Patton Avenue, Asheville, NC, 28801

Explore the area

  • Popular LocationGrove Arcade3 min walk
  • Popular LocationPack Square8 min walk
  • Popular LocationThe Orange Peel10 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Choose dates to view prices

About this area

Asheville

In the city center, Downtown Inn and Suites is in a walkable area with good shopping. Shoppers can check out Asheville Outlets, while everyone can enjoy the natural beauty of Biltmore Estate and North Carolina Arboretum. Colburn Earth Science Museum and Pack Place Education Arts and Science Center are also worth visiting. Guests appreciate the motel's central location.

What's nearby

  • Grove Arcade - 3 min walk
  • Downtown Market Asheville - 4 min walk
  • Basilica of Saint Lawrence - 6 min walk
  • Pack Square - 8 min walk
  • The Orange Peel - 10 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • The Market Place — 3 min walk
  • Early Girl Eatery — 3 min walk
  • Tupelo Honey — 3 min walk
  • Mayfel's — 3 min walk
  • Chorizo — 3 min walk

About this property

Downtown Inn and Suites

Asheville motel in Downtown Asheville, walk to Pack Square
Along with a 24-hour business center, this smoke-free motel has a seasonal outdoor pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. All 89 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include balconies, premium bedding, and coffee makers.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.00 per pet, per day
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 12.00 per pet, per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 199 out of 948 reviews
5 - Excellent 21%
Rating 4 - Good. 375 out of 948 reviews
4 - Good 40%
Rating 3 - Okay. 185 out of 948 reviews
3 - Okay 20%
Rating 2 - Poor. 120 out of 948 reviews
2 - Poor 13%
Rating 1 - Terrible. 69 out of 948 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the places we wanted to visit!
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was clean. The downtown location was a plus. However, the property is very old and is in need of a major upgrade. The noise level was terrible, even for a downtown hotel. The window had blackout curtains, but no sheer drape so we had to keep the blackout curtains closed in order to keep anyone from looking in as they passed by our room.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room, older building but great staff. Truly enjoyed the close proximity to the city!
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great value! Our family loved the location and the pool was a fun bonus. There was plenty of room in our King room to set up a pack n play for our baby, which was great. We found the rooms to be very clean and staff super nice! We’d absolutely stay again.
Stayed 1 night in Jul 2021

3/5 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Staff at check in was stressed out about some people wanting to check in early (an hour before 4). She sent some away then at 4 there was a long line of people ready to check in. I waited an hour and twenty minutes to get into my room. She needs more help. Staff overall seemed unfriendly and overwhelmed by the job. Also, there was no pillowcases for three pillows on one of the beds in my room. House keeping’s young child (around 3 or 4) was running around the hotel unsupervised jumping on lobby furniture and climbing on the luggage racks, running down the hallway and in the parking lot. I was concerned she may get hurt. These examples show major lack of supervision and awareness of hotel management.
Stayed 2 nights in Jul 2021