Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Kerrville, TX

Park early or you may have a problem

Posted Jul 17, 2016
Pros: The free breakfast was above average.
Cons: Manage parking so that patrons don't have to search for a space since the city of Aspen only permits curbside parking in special circumstances.
Location: Good restaurants, an adjacent pedestrian shopping mall with excellent shops is nearby, and a gondola lift to the mountain top dining and play area.
The hotel parking spaces are too few and far too difficult to navigate. One night we had to contact the manager to obtain permission to valet park at an adjacent hotel. Luckily our windows opened to allow a cool breeze as he room air conditioner was too loud to permit sleep.
3 out of 5
by A verified traveler from Montrose, CO

Great Location, A Bit Rundown

Posted May 17, 2016
Pros: Location and the staff were great.
Cons: The hotel just felt rundown. The hallway door was broken, floors in the hall were old, and overall the place needed love.
Location: Right near down town, and easy to get around. The parking was convenient, but limited.
The hotel staff was great, the location was wonderful, but the hotel itself is old and needs some love. I am sure part of the issue is that I stayed in the offseason before repairs are done from a long winter, but I expected better. I would stay again, but not at a premium.
5 out of 5
by A verified traveler

Great location!

Posted Apr 6, 2016
The service is great. I have nothing but good things to say. Going back next year!
3 out of 5
by Thomas

This traveler left a rating score only Posted Mar 28, 2016 on Hotels
5 out of 5
by A verified traveler from miami beach

Great location, like home, very close to mountain.

Posted Mar 26, 2016
Fabulous. Going back soon. Staff and crew treat all like family. Most complete property ever visited. A great secret. I wish I owned it. Been Aspening for 25 years. Wow. Walked by 10,000 times and didn't know. Right in front of me on Durant. The world does now. Going back soon.
4 out of 5
by A verified traveler

Staff was friendly and accommodating.

Posted Jan 26, 2016
Location: Not a surprise, but Aspen is a lot of fun. Great food and friendly people.
We were upgraded to a suite and didn't even ask for it - in the middle of ski season no less. Very friendly. Very nice room. The hotel is a little dated, but it is quaint and a pleasant place to stay.
4 out of 5
by Senen

This traveler left a rating score only Posted Jan 25, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2016 on Hotels
4 out of 5
by Ellen

This traveler left a rating score only Posted Dec 11, 2015 on Hotels
4 out of 5
by A verified traveler

Posted Dec 7, 2015
Wonderful hotel and close to lift. People are very friendly