Find Hotels with Room Service in Back Bay, MA

"Clean room. Comfortable bed and friendly staff. My transportation was late and they extended my check out time and it meant a lot to me."

"After reading the older reviews about renovation issues I was apprehensive about staying here...but..... The renovation has been completed, and the place is spotless!! Yes, the rooms are still in the older style layout, but everything is brand new. I was more than satisfied with the room, the cleanliness and especially the staff. They were all very courteous and always helpful. This place is a very good deal. Don't hesitate to stay here. -"

"The staff were wonderful. We had a 2 queen room with club access. Having the club was great! The staff there were amazing! Shout out to Irene and her crew. Our beds were nice an comfortable and so is the location."

"*"

"The food is very good. I have simple tastes and appreciated that the food was not over-processed but was simple yet extremely flavorful. "

"The room was very good. The amenities on the gold level were also excellent. Staff were friendly and helpful. The breakfast was excellent with a variety of breakfast options including fresh fruit, croissants, breads, fish, omelettes, bacon, sausage, and cereals. I would definitely return to this Fairmont."

"We thought the room and service was ideal. We had a decent view from the eighth floor (we prefer the higher floors). There was no hotel "scent" which was appreciated. It was a clean room that maybe had a slight whiff of fresh laundry which is ideal. The staff were gracious, accommodating, and helpful. The lobby felt high-end and "slozy" (sleek and cozy; a true accomplishment in design—often tough to successfully marry these disparate characteristics). "

"Good"

"clean room, hotel is convenient as it is next to so much. The prudential center is easy access from the hotel to the stores. "