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Loved the location...close to shops, restaurants, and the "T". Hotel staff was friendly, informative, and attentive to our every need. Beds were comfortable, room was spacious (we easily upgraded to a junior suite once on site and they even let us in to the room upon arrival at 10:30AM). We asked ...
The staff was attentive, the room was a great quality for the price, and the overall experience was just what I was hoping for. The location of the hotel is perfect- a short walking distance to a number of restaurants, the Commons, and shopping on Newbury. Highly recommend!
The Lenox is the ONLY hotel I stay at when in Boston. It has the location I want, the rooms are luxurious, the staff is super friendly, accommodating and professional. The restaurants and bar are all excellent. They have a house car you can request to take you to your destinations. The only area ...
This hotel is close to everything. We walked to the game at Fenway. We walked to the Freedom Trail. Rooms are very nice. The bed was softer than I like, but that is a very minor issue. The staff was very helpful with directions and things to do.
Hotel was fine. I have stayed here before and in general love the area and the hotel is nice value for price. The parking is always a surprise. $48 a day. We did not anticipate that expense. Might change our options next time. The front desk staff could be more helpful/welcoming. The restaurant attached ...
We stayed at the hotel while attending a meeting at the Hynes Convention Center. It was very convenient for walking, with shopping, dining, and other attractions nearby as well..Our room was clean and quiet.
Copley House staff were very friendly and helpful. Although the room was quite tight it was in good condition and clean. Presumably because it was a converted town house there was some internal noise transmission from other rooms but everything quietened down enough for a good nights sleep. The location ...
Apart from the absolutely horrible, uncomfortable bed, I very much enjoyed my stay. I did have trouble with the door opening fob - having to stand there and try a thousand different ways, and never really found the trick, just got lucky each time. Please note that I can’t rate the “hotel staff” because ...
Great location and a wonderful staff. Our housekeeper surprised us with small favors like leaving a bookmark and a computer screen wipe on our laptop. Quality of room furnishings are well above average. Some low points included a TV with bad reception (that was repaired the next day) and bad light ...
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