Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.
Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.
Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10.
Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10.
Erin
Reviewed December 16, 2025Reviewed December 16, 2025
Staff support leaves nothing to be desired. Very thoughtful, friendly and competent in all departments. We give special thanks to Lilly and Camelia for a seamless experience
Staff support leaves nothing to be desired. Very thoughtful, friendly and competent in all departments. We give special thanks to Lilly and Camelia for a seamless experience
roland
Reviewed September 6, 2026Reviewed September 6, 2026
If I could give a 10*.. I would. This by far the best hotel we ever stayed in. Room was small but the interior decoration made it seems big. Bathroom was amazing. Everything including the toiletries were put in an elegant bag/drawers. Don't get me started with the pool... You can see Surabaya. Of course the breeze was too cold for me to swim. But who cares!!! I jumped into the pool... Wait.. Breakfast was amazing!!! OK.. I have to stop now. Ciputra is the best best best best!!!
If I could give a 10*.. I would. This by far the best hotel we ever stayed in. Room was small but the interior decoration made it seems big. Bathroom was amazing. Everything including the toiletries were put in an elegant bag/drawers. Don't get me started with the pool... You can see Surabaya. Of course the breeze was too cold for me to swim. But who cares!!! I jumped into the pool... Wait.. Breakfast was amazing!!! OK.. I have to stop now. Ciputra is the best best best best!!!
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