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"Staff was very friendly , very clean , beautiful place"

"I loved our stay was cute with a little kitchen I enjoyed it so much!!!"

"We got property that wasn't described. We didn't know that another family will be on the same property, It wasnt reasonable,nor desirable. Our property wasn't clean, it was lot's of bugs there, and we got bitten. Never ever would rent it if known ahead of so many horrible issues!"

"Water heater don’t work no hot water to take showers , my Daugher got Sick do to the cold company does not what to be responsible"

"We enjoyed our stay at the Cottage."

"We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced: During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication); Garbage left in guest bedroom dresser (McDonald’s cup with liquid); All nightstands dusty and dirty; Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest...

"This property was perfect. Clean and everything we needed. Also, perfect location to everywhere in big bear! Will book again!"

"I would definitely go again. We were family with school age kids, kids enjoyed playing in a nice game room. The house was professionally kept clean, house decoration was superb and view was great. Good location, great house and host."