"It's the third time we've stayed, the last was 6 years ago. Not as good as before, feels a bit tired. Booking direct on the website didn't work, and they never responded to email. Ok booking via Expedia, but subsequent contact was clunky, to say the least. It's a shame, should be (and has been) better."
"Nice place very clean, staff especially the Manager all very nice. Easy to get a Taxi at the hotel. Bed was very good, king size and firm not saggy. Plenty of closet space. Bathroom good size.
What needs improvement. The room safe is too small for a 14" laptop, NO instructions on how to use the safe. Microwave in room very strange could not figure how to use it, again Instructions needed. Room door locks different but once you learn how to use them ok. BREAKFAST - Really not good. Hot Water and Instant Coffee. Some empanadas that are cold (no microwave in the food area) and they are not marked as to what the empanadas are. People preparing breakfast have no rush or desire to get food out. Food sometimes 7am it is out and sometimes 7:30am almost nothing, the breakfast personnel are oblivious and need to be replaced ASAP. Eggs, no scrambled eggs, just COLD sliced omelete pieces and COLD hard boild eggs no sausage or bacon.
BEWARE - REQUEST a Room in the 1st Floor or 2nd Floor. There is No Water Pump in the building and NO water pressure on the "4th floor" and marginal on the 3rd. First night I was on the 4th, could not shower the next morning. Good pressure 1st floor.
Would I stay here agaim, YES, definitely."
"Very beautiful hotel, right next to the mall with a food court. The staff were absolutely fantastic, and went above and beyond in answering questions and offering suggestions given the uncertainty surrounding the area. We stayed on two separate nights and the staff helped us with boxed breakfast at no additional charge. Very thankful to the staff for making our stay comfortable."
"This is literally the best hotel I have ever stayed at and I would absolutely recommend and stay here again. The staff was fantastic and really went above and beyond. Rooms were clean and nicely furnished (and good temperature). The breakfast was amazing and had lots of options for various dietary needs. I would come back to La Paz and stay here again once some of the unrest settles down, but honestly they made things very smooth despite the current unrest. "
"Beautiful hotel with very friendly and polite staff. The breakfast is delicious. I spent almost two weeks and I absolutely adored this place. The pool area is wonderful. I enjoyed the gym and the hydro massage area (jacuzzis). This is included with your room reservation, you just need to make a reservation ahead of time. I noticed that they cleaned and sanitized each one after it was used. Overall it’s an amazing and very clean place to stay."
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