“We didn't stay at the place reserved and got sent to a back up place right before check in. It was a strange back alley entrance with standing water and rickety steps up to the unit but confusion over which unit was ours. Once we figured it out, it was challenging to get the door to unlock and lock with the mechanism not quite lining up without pushing and pulling the door to get it just right. The toilet off one bedroom required taking the tank cover off to make it flush and to make it stop……
“We didn't stay at the place reserved and got sent to a back up place right before check in. It was a strange back alley entrance with standing water and rickety steps up to the unit but confusion over which unit was ours. Once we figured it out, it was challenging to get the door to unlock and lock with the mechanism not quite lining up without pushing and pulling the door to get it just right. The toilet off one bedroom required taking the tank cover off to make it flush and to make it stop……
Laura T.