“I booked a room with two double beds that was confirmed by Expedia. I called the hotel five hours before my arrival to reconfirm my reservations as I was driving my son to college,
Upon arrival, I was told they did not have rooms with two beds, I asked how this could be since my reservation stated I would have two beds and I had called to reconfirm my reservations. The answer I got was totally unacceptable and insulting.
The desk clerk said that “since I had booked through a third party……