Aparthotel

Hotel y Museo Casa Turquesa

Property class: 4

Choose dates to view prices

La Isla Shopping Mall is located near Hotel y Museo Casa Turquesa, which provides a swim-up bar, a poolside bar, and a terrace. The on-site international cuisine restaurant, El Mirador, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King Bed Ocean View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the ocean.

King Bed Ocean View

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Bed Ocean View

A hotel room with a bed, a desk, a TV, and a seating area with chairs.

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite with Jetted tub

A modern hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Ocean Suite with Jetted tub

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean View with Pool

A pool area with a clear sky, potted plants, and lounge chairs.

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Garden View and Balcony

A spacious room with a large window, a sofa, a glass table, and a decorative vase.

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Ocean View

A spacious living room with a large window overlooking a beach, a sofa, and a glass coffee table.

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

APARTMENT OCEAN VIEW KING BED

  • Sleeps 10

APARTMENT OCEAN VIEW QUEEN BED

  • Sleeps 10

DOUBLE GARDEN VIEW KING BED

  • Sleeps 4

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Hotel y Museo Casa Turquesa is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
View more Aparthotels in Cancun
Map
Cancun, QROO

What's nearby

  • A beach with thatched umbrellas, lounge chairs, and palm trees.
    Hotel Zone Beaches
    5 min walk - 0.3 miles
  • A beach with white sand and turquoise water, with buildings and umbrellas in the background.
    Marlin Beach
    5 min walk - 0.3 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    16 min walk - 0.9 miles
  • Kukulcan Plaza Shopping Mall
    1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall
    2 min walk - 0.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    21 min drive

Restaurants

  • Capuchino Bar
    11 min walk
  • El Fish Fritanga
    9 min walk
  • Don Julio Restaurant
    9 min walk
  • La Veranda
    8 min walk
  • Ilios Restaurant
    11 min walk

About this property

Hotel y Museo Casa Turquesa

  • Upscale boutique aparthotel by the ocean
  • Near La Isla Shopping Mall, Hotel y Museo Casa Turquesa provides a swim-up bar, a poolside bar, and a terrace. The on-site international cuisine restaurant, El Mirador, offers breakfast, lunch, dinner, and a poolside location. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking
    • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and barbecue grills
    • A porter/bellhop, beach towels, and beach umbrellas
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and tubs or showers
    • 42-inch HDTVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 20 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Gather used towels

Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MXN 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-007429/2025

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hotel y Museo Casa Turquesa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on Oct 8, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel y Museo Casa Turquesa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel y Museo Casa Turquesa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel y Museo Casa Turquesa located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel y Museo Casa Turquesa Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 522 out of 1251 reviews
Rating 8 - Good. 296 out of 1251 reviews
Rating 6 - Okay. 171 out of 1251 reviews
Rating 4 - Poor. 122 out of 1251 reviews
Rating 2 - Terrible. 140 out of 1251 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, and most of all closed to the beach
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Small property compare with other proprieties , beautiful building , amazing art, great view from my room , quiet , no crazy bus , friendly staff !!! Simply loved it
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel is in an excellent location. I had a room with a king-size bed facing the ocean and it was extremely spacious and clean. Staff was friendly and helpful, and the room was as described. I would definitely stay here again. Book with confidence.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Managing staff super supportive!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel with extraordinary background Beautiful artwork throughout the hotel. Restaurant is wonderful with fantastic food and exceptional service. Beautiful ocean views. Amazing hotel.
Stayed 14 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is located in a great location, beautiful interior, interesting architecture, the hotel really looks like a museum. But everything in the hotel requires renovation and better equipment.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
We enjoyed our stay in Casa Turquesa, keep in mind that this is not a resort, the hotel is old and needs a lot of maintenance, but the staff is very friendly and welcoming, Mario the GM helped us with our concerns. The bed in our room was not comfortable at all and he gave us a better room with ocean view. Leonardo the front desk attendant was very helpful and kind. The breakfast is very delicious and coffee is fresh every morning. Also the servers are always attentive and friendly. The pool wasn’t clean when we arrived but the GM Mario sent someone to clean it the next morning. Once again if you are looking for luxury, this is not the place; but if you want personalized experience you should give it a try, you will love it.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is the most beautiful place ever!!!!! 😭❤️ you all seriously need to come. The host was amazing, the staff were so kind and caring and really helped in times of need. The view is BETTER IN PERSON. Please don’t hesitate to come. My experience was amazing and I wish I never left. I will be back!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Yes that was the most wonderful part of my stay the view and the pool . Hotel showers need renovations
Stayed 9 nights in Apr 2026
Verified review

6/10 Okay

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days after missing my flight and it had a fantastic view...very large room and very comfortable. No complaints and I will be back.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Listing accuracy
Lots of good. Very quiet and peaceful grounds. Beautiful clean pool. Old, dated, tired room that needs renovating. Very hard to find the hotel for my Uber drivers, as there are no signs on the building. Bed was hard as a rock. Coffee in the rooms would have been nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean room. Kind stuff. Very quiet. Lovely art!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
It was an older property, but everything was clean and very nice. There’s a nice pool area and the beach was great. It was very quiet and tranquil. The rooms were huge, but they were almost empty and felt cold/uninviting. That would be my only complaint…the room decor needs help. Otherwise the staff was great
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Wow this is quite the quirky hotel. Crumbling grandeur is how it’d describe it. I loved the ocean being right there, you could hear the waves crashing and the sea breeze (wind) was invigorating. The pool was nice for a dip and lying on the loungers down on the sand was very relaxing. The room was huge, aircon was cool, and there is some really interesting art in the property. Everything is very run down though, all the fittings and furniture in my room, there’s a ripped up tennis courts and lots of cats (very sweet little creatures but adds to the Greek ruins vibe), there’s a sign warning to use the safe but it’s unusable. The entrance from the street is unwelcoming. It has all seen better days and it’s just a little bit creepy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Sunrise right off our balconey
Sunrise right over the pool and balcony
Double room
2nd room of double room
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Stayed 1 night in Dec 2024