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Overview of Casa Turquesa

Photo gallery

Guest reviews

3.7 / 5Good
453 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Explore the area

Popular LocationCancun Interactive Aquarium13 min walk
Popular LocationLa Isla Shopping Mall17 min walk
Popular LocationAquaworld2 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • King Suite Ocean View

    King Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Studio

    Studio

    Room amenities

    • Partial sea view
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More details
  • Loft King Suite Ocean View

    Loft King Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • King Embajador Suite Ocean View

    King Embajador Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Twin Bed
    More details
  • King Minister Suite Ocean View

    King Minister Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More details
  • King Royal Suite Ocean View

    King Royal Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More details
  • Suite, Garden View

    Suite, Garden View

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite With Ocean View

    Suite With Ocean View

    Room amenities

    • Ocean view
    • Sleeps 6
    • 1 King Bed(s) and 2 Queen Bed(s)
    More details

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Casa Turquesa is in the entertainment district and on the beach. The area's natural beauty can be seen at Delfines Beach and Forum Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Traveling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun.

Visit our Cancun travel guide
Popular Location

What's nearby

  • Cancun Interactive Aquarium - 13 min walk
  • La Isla Shopping Mall - 17 min walk
  • Aquaworld - 2 min drive
  • Maya Cancun Museum - 3 min drive
  • Iberostar Cancun Golf Course - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • El Mirador – Poolside restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Celebrity – Open daily.
  • Pool Bar – Poolside bar. Open daily.
Questions about this property?Find answers

About this property

Casa Turquesa

Ocean-view hotel with a swim-up bar, near Cancun Interactive Aquarium
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 30 individually decorated rooms feature free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities that guests will find include phones and desks.
Casa Turquesa offers 30 air-conditioned accommodations with bathrobes and complimentary toiletries. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
Roundtrip airport shuttle (surcharge) from 8 AM - 8 PM
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Outdoor pool
Outdoor tennis court
Tennis

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Outdoor pool

Conveniences

Elevator
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
English
French
Portuguese
Spanish

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Pool sun loungers
Pool umbrellas
Terrace

Spa

Massage - on the beach

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer (on request)

Entertainment

32-inch flat-screen TV
Cable channels

More

Desk
Individually decorated
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in between 3:00 PM - 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available on request from 8 AM to 8 PM. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1200.0 per night.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.36 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 380 for adults, MXN 80 and MXN 200 for children (approximately)
  • Airport shuttle fee: MXN 600 per person (one-way)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: MXN 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Casa Turquesa
  • Casa Turquesa Cancun
  • Casa Turquesa Hotel
  • Casa Turquesa Hotel Cancun
  • Casa Turquesa Hotel Tulum
  • Casa Turquesa Tulum
  • Casa Turquesa Hotel
  • Casa Turquesa Cancun
  • Casa Turquesa Hotel Cancun
All reviews

Frequently asked questions

Guest reviews

5 - Excellent
169
4 - Good
135
3 - Okay
53
2 - Mediocre
45
1 - Poor
51
4.0
Cleanliness
4.0
Service and Staff
2.5
Amenities
3.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 11 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

I enjoyed the ocean view and beach front access aspect, but the facility was poorly maintained. It looked like a relic of a bygone era. The toilet seat was broken, the whirlpool bathtub was rusted, there was no faucet on it, it leaked so badly (all over the balcony) that it wouldn't fill past the jets, the jets didn't work, and the water didn't get hot. The staff was friendly and courteous though, which is always a plus.

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is falling in pieces. Everything is old and in bad shape, pictures of it are very deceptive. AC doesn’t work, beds are horrible, almost no staff. Food at the “restaurant” poor. Worst experience in my life !

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Is close to market n many other restaurants plus the beach is great

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice small property in the middle of larger hotels. Very personal service

Stayed 2 nights in Mar 2020