A short walk from Langosta Beach and Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace, and a playground. This property is a great place to bask in the sun with a beachfront location and kayaking. Indulge in a body treatment, a massage, and a facial at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and an arcade/game room.
Located on the beach, Oasis Palm - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Ka'Yok' Planetarium of Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing. Visit our Cancun travel guide
Upscale all-inclusive property near Langosta Beach
A short walk from Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace, and a playground. With amenities like a beachfront location and kayaking, this property is the perfect place to soak up the sun. Indulge in a body treatment, a massage, and a facial at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
Free self parking and valet parking
Express check-out, babysitting (surcharge), and 1 meeting room
A banquet hall, beach umbrellas, and a 24-hour front desk
Guest reviews give top marks for the helpful staff
Room features
All 214 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Flat-screen TVs with cable channels
Coffee/tea makers, daily housekeeping, and phones
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
WiFi in public areas is free with a 1-device limit
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM to 11:00 AM
7 bars/lounges
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Dos Lunas
La Bamba
Los Agaves
Piratas del Caribe(niños)
Sisal Buffet
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool
Playground
Sauna
Volleyball
Waterslide
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Beach towels
Beach umbrellas
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
Elevator
More
8 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 30 per stay for guests under 26 years old
A tax is imposed by the city: USD 4.94 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
Frequently asked questions
Does Oasis Palm - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Oasis Palm - All Inclusive?
As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Oasis Palm - All Inclusive on Jun 3, 2026 start from $278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oasis Palm - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Oasis Palm - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Oasis Palm - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Oasis Palm - All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, surfing/body boarding, volleyball, and more.
Where is Oasis Palm - All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Tortuga Beach and Playa Tortugas are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Oasis Palm - All Inclusive Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Horrible Hotel
Very Dirty
Food of temperature and they had 2 meat
Chicken smelled and pork made 3 family members sick
Food was disgusting
Lady working the fryer area Very Rude
Glassware was dirty and they have no straws
Plates were dirty
House keeping was not supposed to go in our room because front desk said they were off anyways But still went in our room
But good thing my husband was I. The room cause he had gotten food poisoning from the pork the evening before
Pools and bar was dirty they pick up dirty cups to serve the drinks
Ronald
Stayed 3 nights in May 2026
Verified
8/10 Good
Shamit
Dec 26, 2025
Liked: Amenities
Disliked: Cleanliness
Room very ordinary but great food, amenities, entertainment was amazing...
Everything was amazing the room was super clean and organize, Isabella whom cleaned our room she was super nice and did amazing job while we stayed 6 days. Pool was clean and the beach was super calm for my toddler to be able to get in water. The food was always delicious a lot of choices and drinks were also really good the ice cream was also really good my toddler loved the choices. We also enjoyed the time we got to use toddler time in daycare I do wishes instead of couple of days they would change toddler time everyday thing it helps to kill some time when you have a toddler and the pool section for kids it was amazing .
I upgraded from Oasis Palm to Grand Oasis Palm because a lot of restaurants were not included under Oasis Palm. This is a resort where a lot of Mexicans come to vacation; as such, the food was more traditional, and a lot of the staff did not speak English well. I was able to communicate with my basic high school Spanish, though.
People reserve the chairs and loungers early in the morning. And only once someone moved my stuff.
The best part is that you can see the beach from the pool, and it takes less than a minute to go to the beach. They clean the beach of seaweed daily. Nice, clear, and calm water.
Two big cons are that they cannot make speciality drinks like a Dirty Martini and that most of their arcade machines are broken.
Pros: Great staff, Clean rooms, Clean pools, Great food, and beautiful beach!
Cons: No safe or mini fridge in rooms, only hamburgers , hotdogs, and fries for late eats, bottled water given at room temperature.
Otherwise a wonderful vacation!
Frank. C
Oswego, IL
Would DEFINITELY not recommend you spend your money on this resort, ALL INCLUSIVE but limited access to specific pools and restaurants. To start off, after check in we were greeted by a friendly staff member helping “guide us” to our room, Turns out she was trying to sell us something along the lines of a timeshare which we refused. We were approached by one of these timeshare employees multiple times during our stay here so beware. Quality of food could’ve been better. Bottom shelf cheap watered down alcohol at all the bars. The propery overall doesn’t look to be well kept.
I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families!
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
Staff will extremely nice and engaging. My overall experience was very pleasant
Robert
Stayed 5 nights in Feb 2025
Verified
10/10 Excellent
Celia
Mar 10, 2025
I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Is good for money, there is probable more fancy all inclusive but this is good for price. Room are little old but don't smell bad or something and hygienes is good so will recommend is fun for kids. Has many restaurants to change feel like in small town
Borko
Stayed 6 nights in May 2025
Verified
6/10 Okay
Jorge Gonzalez
Apr 21, 2025
Liked: Staff & service, amenities
The hotel itself was great. Just the app to do reservations for dinner never worked. Asked staff regarding this no other solution for dinner reservations so we had to eat Dinner buffet all week without getting to try anything more. Drinks and bars and pool where amazing.
Jorge Gonzalez
Stayed 8 nights in Apr 2025
Verified
4/10 Poor
ricardo
Mar 13, 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
My bad with money and cell phone was stolen at the pool area so be careful if u guys go not safe for belonging . But they have great food options
ricardo
Stayed 4 nights in Mar 2025
Verified
6/10 Okay
Kayla
Mar 28, 2025
Liked: Cleanliness
Food wasn’t good. Pool bars close early
Kayla
Stayed 5 nights in Mar 2025
Verified
10/10 Excellent
Abraham
May 24, 2025
Liked: Amenities
Disliked: Cleanliness
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
Liked the amenities, kids club was great. Restaurants had great selection.
Wish the sales staff had been completely honest and up front. As we were told the Oasis bucks could get two 25min massages where as it only covered part of one. Likewise the tours said the Xal-ha was a 1 hr bus ride and it was actually 1.75hpura away and I found that misleading and annoying.