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Oasis Palm All Inclusive

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Featured Image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Oasis Palm All Inclusive

Oasis Palm All Inclusive

3.5 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTurtle Beach9 min walk
  • Popular LocationLas Perlas Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

About this area

Cancun

Located on the beach, Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing.
Popular Location

What's nearby

  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Jardín del Arte - 11 min walk
  • Las Perlas Beach - 16 min walk
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Sisal Buffet — 1 min walk
  • Piratas del Caribe(niños) — 1 min walk
  • La Dolce Vita — 4 min drive
  • Rino Pizza Time — 5 min drive
  • Luna Rossa — 5 min drive

About this property

Oasis Palm All Inclusive

Beach spa retreat walking distance from Langosta Beach
Catch some rays at the beach or spend the day relaxing at Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 214 rooms offer WiFi, minibars, and flat-screen TVs with cable channels. Guests will also find rainfall showerheads, hair dryers, and showers.
Oasis Palm All Inclusive offers 214 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oasis Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks, and local non-alcoholic beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All meals, snacks, and local non-alcoholic beverages included
  • 7 restaurants
  • 7 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; to check in, go to https://www.oasishoteles.mx:643/preregister/search
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 3 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-2 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

3.4
Rating 5 - Excellent. 259 out of 992 reviews
5 - Excellent 26%
Rating 4 - Good. 263 out of 992 reviews
4 - Good 27%
Rating 3 - Okay. 214 out of 992 reviews
3 - Okay 22%
Rating 2 - Poor. 133 out of 992 reviews
2 - Poor 13%
Rating 1 - Terrible. 123 out of 992 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness
The food at this property was not very good. There were very minimal choices.
Stayed 4 nights in Jun 2021

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was nasty, trash food, the room service not good.
Stayed 9 nights in Jun 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are rud
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I would give this hotel a solid 5 stars. We stayed here with the kids for 7 days and had no issues, 4 people in total. I'll break down the review into different categories below: Hotel room: No issues here. I read some review of problems with the AC or the water from the shower. We did not experience any issues. The hot water was hot and the cold water was cold. If you wanted warm water just mix the two. The mattresses were perfect - felt I was at home. The room was cleaned daily. No issues with the rooms at all. Hotel Staff - I found everyone inside the hotel was friendly and willing to help. It helps if you can speak Spanish, even a little. Hotel Amenities - There's a lot to choose from here. And I did not experience everything there was to offer.I only found out they had morning bike rides on the last day! I really enjoyed the game room with the kids and the bar! There were quite a few bars to choose from and drinks available from the time I woke up to the time I went to bed! Restaurants - We went through all the restaurant for breakfast, lunch and dinner. There's a lot of food available. My favorite was the Sisal restaurant with the seafood. The kids really enjoyed the pizzaria, sadly the pizzaria closed at 6pm. Entertainment - Lots of entertainment available during the day with the entertainment team. Live music at night. Last thing - The Grand Oasis and Oasis Palm are part of the same resort group and are side by side. The Grand Oasis has more restaurants, too
Stayed 7 nights in Jun 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotels I stayed out. Manger or staff didn’t help at all. Food was terrible. For the amount of money we paid to stay here I still can’t believe how terrible the service and hotel was.
Stayed 3 nights in May 2021