Does Ocean View Apartments – Increíble have a pool?

Yes, this property has an outdoor pool.

Is Ocean View Apartments – Increíble pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean View Apartments – Increíble?

Self parking is free at this property.

What time is check-in at Ocean View Apartments – Increíble?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Where is Ocean View Apartments – Increíble located?

Nestled on the beach, this Zona Hotelera apartment building is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course, and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mi (2 km).

Ocean View Apartments – Increíble Reviews, Deals & Photos 2025

Similar properties

10/10 Excellent

Dawit

Jun 22, 2025

I had a really great time, definitely rec

Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveler

Feb 23, 2025

Liked: Cleanliness

Disliked: Room comfort, communication

No Hot Water but great view.

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.

Stayed 4 nights in Feb 2025

10/10 Excellent

Enzo

Jul 20, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location! Location!

Stayed 4 nights in Jul 2024

6/10 Okay

Lisa

Jan 17, 2023

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, communication

The pool area was awesome. Close beach access

8/10 Good

ZINA

Feb 5, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

The best part is the view. It is rso gut with n the beach. Great for a quick getaway.

Stayed 1 night in Feb 2024

6/10 Okay

Brian

Feb 4, 2024

Disliked: Amenities

Property is great. Rooms are very dated and ours was very dirty.

Stayed 3 nights in Feb 2024

2/10 Terrible

Ryan

Mar 16, 2025

Disliked: Cleanliness, property conditions & facilities, communication

Terrible customer service that is mostly unresponsive.

Stayed 3 nights in Mar 2025

10/10 Excellent

Bogdan

Jan 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good. When we came back to the property, and started to argue, whey found my reservation.

Stayed 4 nights in Jan 2025

10/10 Excellent

RICARDO

Dec 20, 2022

Liked: Cleanliness, room comfort, communication

JUST GREAT WE ARE COMMING BACK

Stayed 2 nights in Dec 2022

4/10 Poor

Hayden

Mar 11, 2025

Liked: Cleanliness

Disliked: Communication

The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.

Stayed 14 nights in Feb 2025

10/10 Excellent

Jesus

Jan 31, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Oceanview beautyful . Restaurant not good, and very expensive, bad food quality.

Stayed 1 night in Jan 2023

10/10 Excellent

Ariadna

Jun 11, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.

2/10 Terrible

Jaspreet

Feb 10, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, communication

Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.

Stayed 2 nights in Feb 2024

2/10 Terrible

szabolcs

Aug 9, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again

Stayed 1 night in Aug 2023

4/10 Poor

Hannah

Feb 8, 2024

Disliked: Cleanliness, amenities

Check in was easy and well communicated but that was the only good thing about this stay. 3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp. There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels. We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else

Stayed 7 nights in Jan 2024

10/10 Excellent

Karen

Jan 15, 2025

Liked: Cleanliness, room comfort, communication

Stayed 7 nights in Oct 2024

8/10 Good

JORGE EDUARDO

Jan 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

La vista es muy bonita. Está un poco descuidado el depa hay que mejorar. Esta seguro y con estacionamiento.

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Dec 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.

Stayed 4 nights in Dec 2024

10/10 Excellent

Jeong

Dec 18, 2024

Liked: Cleanliness, room comfort, communication

It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.

Stayed 5 nights in Dec 2024

10/10 Excellent

Eva

Dec 14, 2024

Liked: Cleanliness, room comfort, communication

Seguridad y tranquilidad.

En general es un buen lugar para descansar. Me gustó mucho porque no es un lugar con muchísimas habitaciones. Tiene fácil acceso a la playa, balcón frente al mar, bonita alberca, con elevador, estacionamiento,privacidad. Es modesto, tiene lo necesario, es limpio. Hay vigilancia, los vigilantes son muy amables lo cual se agradece. Al no tener tantos huéspedes. Buscábamos un lugar tranquilo con gente amable y lo encontramos. Tómalo en cuenta si lo que quieres es conocer Cancún, y percnotar en un lugar bonito, seguro y confortable.para mí no es necesario el lujo, la limpieza y seguridad son lo más importante. Gracias a Natalia, anfitriona, excelente persona.

Stayed 5 nights in Dec 2024

8/10 Good

Mario

Mar 19, 2024

Liked: Cleanliness

Stayed 4 nights in Mar 2024

6/10 Okay

Eziuz

Mar 17, 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Feb 1, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Me gustó mucho

Stayed 1 night in Jan 2024

2/10 Terrible

MILTON ALEJANDRO NÚÑEZ

Nov 28, 2023

Disliked: Cleanliness, amenities, communication

mal servicio por parte de quien me atendió, sin darme respuesta a mis reclamos

Stayed 4 nights in Nov 2023

10/10 Excellent

Patricia

Nov 6, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Increíble! Estoy muy satisfecha con el alojamiento, no tuvimos ningún contratiempo, todos fueron muy amables, el cuarto muy limpio y la vista al mar maravillosa! De mi parte muy recomendado.

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