Cancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
Room options
About this area
Cancun
Located on the beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. While the natural beauty of Tortuga Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 8 restaurants. Each apartment boasts an outdoor private spa tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are a furnished balcony and an MP3 dock.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with outdoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 17 years old are not allowed in the spa.
All inclusive details
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports are included.
Lessons/classes/games
Aerobics
Cooking
Pilates
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, Korean, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.
Property amenities
Beach
On the beach
Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Pool/Spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
Full-service spa
Hydrotherapy
Manicures/pedicures
Massage
Outdoor pool
Pool loungers
Pool umbrellas
Private outdoor spa tub
Sauna
Spa treatment rooms
Spa tub
Steam room
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Restaurants on site
Bastille - Adults only
Lorenzo's
Punta Vista
The Moongate
Tradewinds
Food and drink
Coffee/tea maker
Dining
2 poolside bars
24-hour room service
5 bars/lounges
8 restaurants
A coffee shop/cafe
Free stocked minibar
Snack bar/deli
Bathroom
1 bathroom
Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shower only
Slippers
Entertainment
48-inch flat-screen TV with digital channels
MP3 dock
Outdoor areas
Furnished balcony
Garden
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Desk
Meeting room
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Pool
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Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 17 years old are not allowed in the spa
Property is also known as
Turquoize Hyatt Ziva Cancun Resort
Turquoize Hyatt Ziva Resort
Turquoize Hyatt Ziva Cancun
Turquoize Hyatt Ziva
Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
Turquoize Hyatt Ziva Cancun Adults All Inclusive
Turquoize Hyatt Ziva Adults All Inclusive
Turquoize at Hyatt Ziva Cancun Adults Only
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Turquoize at Hyatt Ziva Cancun
Turquoize Hyatt Ziva Adults I
Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Frequently asked questions
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Check-in is from 3 PM - midnight.
What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes, and more.
Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?
Nestled on the beach, this Zona Hotelera aparthotel is within 3 mi (5 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cancun Convention Center, and Tortuga Beach. La Isla Shopping Mall and Langosta Beach are also within 3 mi (5 km).
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Is a very nice place to come! Staff are polite, and welcoming! The hotel is high end furnished, and facilities are complete. We enjoyed everything, and the safety the hotel provide increased our confidence in our stays.