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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
626 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Forum Beach
    4 min walk
  • Popular Location
    Cancun Convention Center
    6 min walk
  • Popular Location
    Tortuga Beach
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Turquoize Ocean Front Master Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Turquoize Sky Ocean Front Master Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Turquoize Sky Ocean Front Master King

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Turquoize Sky Swim Up Ocean Front Master Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Turquoize Sky Swim Up Ocean Front Master King

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Turquoize Ocean Front Master King

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Cancun

Located on the beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Forum Beach. Cancun Interactive Aquarium and Delphinus Dreams are not to be missed.

What's nearby

  • Popular Location
    Forum Beach - 4 min walk
  • Popular Location
    Cancun Convention Center - 6 min walk
  • Popular Location
    Tortuga Beach - 3 min drive
  • Popular Location
    Cancun Interactive Aquarium - 4 min drive
  • Popular Location
    La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • Lorenzo's – Restaurant offering Italian cuisine. Serves lunch and dinner.
  • Bastille - Adults only – Fine-dining restaurant offering French cuisine. Serves dinner.
  • Punta Vista – Poolside bar offering international cuisine.
  • The Moongate – Restaurant offering Asian cuisine. Serves dinner.
  • Tradewinds – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 160 rooms boast private spa tubs and offer free WiFi and free minibar items. Furnished balconies and MP3 docks are standard, as are flat-screen TVs with digital channels.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.
Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, an outdoor tennis court, and a fitness center. Complimentary self parking and valet parking are available on site.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has designated areas for smoking.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 17 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports are included.
Lessons/classes/games
Aerobics
Cooking
Pilates
Entertainment
Onsite entertainment and activities
Onsite live performances

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Check-out

Check-out before noon

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.

Property is also known as

  • Turquoize Hyatt Ziva Cancun Resort
  • Turquoize Hyatt Ziva Resort
  • Turquoize Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva
  • Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
  • Turquoize Hyatt Ziva Cancun Adults All Inclusive
  • Turquoize Hyatt Ziva Adults All Inclusive
  • Turquoize at Hyatt Ziva Cancun Adults Only
  • Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
  • Turquoize at Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva Adults I

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking

Food and drink

  • 8 restaurants and 1 coffee shop/café
  • 2 poolside bars and 5 bars/lounges
  • 24-hour room service

Things to do

  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Scuba diving
  • Snorkeling

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch flat-screen TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private spa tub
  • Slippers

Nearby things to do

Where to eat

  • Lorenzo's – Restaurant offering Italian cuisine. Serves lunch and dinner.
  • Bastille - Adults only – Fine-dining restaurant offering French cuisine. Serves dinner.
  • Punta Vista – Poolside bar offering international cuisine.
  • The Moongate – Restaurant offering Asian cuisine. Serves dinner.
  • Tradewinds – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
4.7

Exceptional

5 - Excellent
499
4 - Good
82
3 - Okay
18
2 - Mediocre
15
1 - Poor
12
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are all genuine and friendly, kindness of Mexicain people mixed with good management makes you feel welcome in the most authentic way. The fact that the whole beach is open to the public is amazing, other coasts around the world divide the beach and block it making it look Hideous

Stayed 5 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the restaurants, specifically Lorenzo’s was fantastic, but La Bastille was even better. We have never been more delighted with a meal, presentation, and staff as we were the three times we ate there. I would rate them as high as possible, my wife and I just loved it.

Stayed 9 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second time I stayed here in about a year I could not wait to get back & it did not disappoint

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was amazing, very clean, great staff and perfect location. Also enjoyed the spa experience, I did not want to leave. My husband and I are planning to return in 6 months.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property. Staff is very friendly and accommodate to your every need. Five stars for me.

Stayed 3 nights in Nov 2019

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