“Upon checking in I immediately regretted the decision based on the condition of the room, parking situation, no ice machine, window covering that would knowingly let in too much light and noise from dogs barking at an adjoin property. When I inquired on the first night about the refund policy, the reply indicated " I would never get the proof to justify a refund.", through the Expedia contact form. The manager had also asked me to contact them on WhatsApp and proceed not to reply to any messages……
“Upon checking in I immediately regretted the decision based on the condition of the room, parking situation, no ice machine, window covering that would knowingly let in too much light and noise from dogs barking at an adjoin property. When I inquired on the first night about the refund policy, the reply indicated " I would never get the proof to justify a refund.", through the Expedia contact form. The manager had also asked me to contact them on WhatsApp and proceed not to reply to any messages……
Peter Jason