Worst experience ever and I didn't even stay!
Posted May 23, 2016 on Hotels
Lobby employee was the rudest and most unprofessional person I've ever encountered at a motel. While paying, he was arguing with another guest and holding my credit card. I was so frightened by his aggressiveness, I went to car and found another location to stay at. I believe he was under the influence. Hotels.com employee, Mar, told me I would have to call motel manager, Nikki on Monday to get a refund. I will never use either company again.