Posted Sep 20, 2016 on Hotels
Terrible, terrible, terrible. I read some bad reviews on this particular roadway inn, but everyone (including me) thinks it depends on the person, but I've stayed in some bad hotels!!! Beyond the fact that I drove 9 hours to get here for a funeral, I arrived to find that my booking (made 4 weeks in advance) was not in their system, they had the print out from hotels.com but forgot everyday to in put it into the system. And they have sold my room (which I paid for) to someone else, that had the audacity to turn around and tell me to leave because there was nothing they could do for me. After an hour and 45 minutes at 3 am in the morning (all 3 kids in tow) hotels. Com finally found me a room guess where??? Roadway inn, when I told them they were full, the representative told me he had to call to verify, because their system shows they have rooms available. After him calling to verify there were no rooms he apologized and booked me at the days inn down the street. My advice is to spare yourself the headache. Avoid them. Spend the extra 20 bucks to stay somewhere else, Cus your booking and your payment doesn't mean anything!!!!!