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Frequently asked questions

Is Hilton Charlotte Uptown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hilton Charlotte Uptown?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Hilton Charlotte Uptown on Dec 20, 2022 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Charlotte Uptown?

Self parking is available for USD 24 per night. Valet parking is available for USD 34 per night.

What time is check-in at Hilton Charlotte Uptown?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Charlotte Uptown?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Hilton Charlotte Uptown located?

This family-friendly Charlotte hotel is located in the business district, within a 5-minute walk of EpiCentre, NASCAR Hall of Fame, and Romare Bearden Park. Bechtler Museum of Modern Art and Harvey B. Gantt Center for African-American Arts + Culture are also within 10 minutes. 3rd St - Convention Center Station is 6 minutes by foot and Charlotte Transportation Center Station is 6 minutes.

Can I cancel my reservation for free at Hilton Charlotte Uptown and receive a full refund?

Yes, Hilton Charlotte Uptown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Charlotte Uptown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 571 out of 1000 reviews" "
" "5 - Excellent 57%
Rating 4 - Good. 252 out of 1000 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 93 out of 1000 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 52 out of 1000 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 32 out of 1000 reviews" "
" "1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Ricardo
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay; will be back.
Stayed 2 nights in Nov 2022

4/5 Good

Jamey
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of downtown. Staff is friendly and they actually listened when I asked for extra bath & hand towels, wash rags, and floor towels to be in the room before check-in.
Stayed 3 nights in Nov 2022

4/5 Good

Ian
Liked: Staff & service, amenities, property conditions & facilities
overall it was nice the towels i got had weird black stains on them and were super hard need new towels
Stayed 2 nights in Nov 2022

3/5 Okay

kyonghun
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Gym hours are not the obe I was expected. I saw nice gym pictures but did not really check the bours of operation. When I got there, gym qas closed for weekend and another one was opened 7 am ~ 7 pm which was not useable for us. Facility was clean and staffs are friendly. I had to pay a little more than $18 for breakfast. We could get one for a similar location with 24 hours gym and a free breakfast. I would not go back this place again.
Stayed 1 night in Nov 2022

5/5 Excellent

Patricia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2022

4/5 Good

Tom
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bad check in….person could not find reservation and finally asked for help….
Stayed 2 nights in Nov 2022

2/5 Poor

David, Santa Rosa
Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not the Hilton I grew up loving. King size bed was a Queen. Restaurant food was horrible except for the breakfast. No Sundry store.

5/5 Excellent

Salvatore
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel and we felt very safe there. The location was very convenient to just about anything you could want to do downtown. The staff was very nice and it was very clean. I would definitely recommend it.
Stayed 2 nights in Oct 2022

5/5 Excellent

Paige
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and all the staff were very friendly. We really enjoyed the bartender (Daniel) at the hotel bar. He was very knowledgeable of the area and helped us find places to eat and things to do around the area. We also loved that there were so many things to do within walking distance. We were in town for the panthers game and it was a very easy walk to the stadium. If things we wanted to do were a little too far to walk, the light rail was right behind the hotel so it was really easy to get around without having to drive.
Stayed 2 nights in Oct 2022

5/5 Excellent

Mark
Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great proximity to convention center and excellent restaurant choices within very little walking distance. Staff was very helpful and checked us in at 11am without even a question or special request. Great follow up for any issues as well. The wait staff in the bar and restaurant were very friendly and aimed to please for speed and service.
Stayed 3 nights in Oct 2022