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Overview of The Ritz-Carlton, Chicago

Photo gallery

Guest reviews

4.6/5 Wonderful
997 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationWater Tower Place2 min walk
Popular LocationJohn Hancock Center3 min walk
RestaurantMity Nice Grill1 min walk
RestaurantGhirardelli Chocolate Shop3 min walk
AirportChicago, IL (ORD-O'Hare Intl.)28 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, Lake View

    Room amenities

    • 380 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, Michigan Avenue View

    Room amenities

    • 560 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Water Tower Suite

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Lakeside Suite

    Room amenities

    • 1000 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Club Room, 1 King Bed, City View

    Room amenities

    • 418 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Lake View

    Room amenities

    • 410 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Double Beds

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 1 Bedroom (Lounge Access)

    Room amenities

    • 560 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom, Lakeside (Lounge Access)

    Room amenities

    • 1000 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Chicago

Located near the beach, The Ritz-Carlton, Chicago is in Near North Side neighborhood and is connected to a shopping center. House of Blues Chicago and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Navy Pier and Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take an opportunity to explore the area for water adventures such as sailing.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Water Tower Place - 2 min walk
  • John Hancock Center - 3 min walk
  • Navy Pier - 18 min walk
  • Chicago Riverwalk - 20 min walk
  • House of Blues Chicago - 20 min walk

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 37 min drive

Restaurants

  • Mity Nice Grill - 1 min walk
  • Ghirardelli Chocolate Shop - 3 min walk
  • Glazed and Infused - 3 min walk
  • Wow Bao - 3 min walk
  • Drumbar - 3 min walk
Questions about this property?Find answers

About this property

The Ritz-Carlton, Chicago

5-star luxury hotel connected to a shopping center in Near North Side
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 434 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as premium bedding and down comforters. WiFi and Netflix are standard, as are Smart TVs with cable channels.
The Ritz-Carlton, Chicago offers 434 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, THE RITZ-CARLTON SPA. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

Self parking: USD 48.00 per day
Valet parking: USD 76.00 per night
Electric car charging station

Food and drink

1 restaurant
1 bar
Room service available

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Spa tub
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Free children's club
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Spanish

Business services

Business center
Computer station
Meeting rooms

Spa

Aromatherapy
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Down comforter
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer

Entertainment

Cable channels
DVD player
Netflix
Pay movies
Premium channels
Smart TV

Food and drink

Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 30 March 2020 to 4 July 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Up to 25 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40 per night
Cribs (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 48.00 per day
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 5:30 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Chicago and receive a full refund?
Yes, The Ritz-Carlton, Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Chicago cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 5:30 AM–10 PM.
Is this hotel pet-friendly?
Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per pet, per stay.
How much is parking at The Ritz-Carlton, Chicago?
Self parking is available for USD 48.00 per day. Valet parking is available for USD 76.00 per night.
What time is check-in at this hotel?
Check-in is from 4 PM–midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Check-out is at noon.
Where is The Ritz-Carlton, Chicago located?
Located in Near North Side, this luxury hotel is steps from Broadway Playhouse, Water Tower Place, and John Hancock Center. Ann and Robert H. Lurie Children's Hospital and Chicago Water Tower are also within 5 minutes. Chicago Station (Red Line) is 7 minutes by foot and Grand Station (Red Line) is 13 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
716
4 - Good
184
3 - Okay
65
2 - Mediocre
16
1 - Poor
16
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Newly renovated room. Nice shower but handheld shower little water came out

    Stayed 1 night in Mar 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Feb 2020