The Ritz-Carlton, Chicago

Photo gallery for The Ritz-Carlton, Chicago

Featured Image
Indoor Pool
Indoor Pool
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
160 E Pearson Street, Chicago, IL, 60611

Explore the area

  • Popular LocationJohn Hancock Center3 min walk
  • Popular LocationChicago Riverwalk17 min walk
  • Popular LocationNavy Pier2 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)23 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, The Ritz-Carlton, Chicago is in Near North Side neighborhood and is connected to a shopping center. Chicago Theatre and Art Institute of Chicago are cultural highlights, and some of the area's popular attractions include Navy Pier and Chicago Children's Museum. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take an opportunity to explore the area for water adventures such as sailing.

What's nearby

  • Water Tower Place - 2 min walk
  • Chicago Water Tower - 2 min walk
  • John Hancock Center - 3 min walk
  • Chicago Riverwalk - 17 min walk
  • Navy Pier - 2 min drive

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • Francesca’s On Chestnut — 2 min walk
  • Bar Toma — 3 min walk
  • Mity Nice Grill — 3 min walk
  • Pelago Ristorante — 3 min walk
  • Drumbar — 3 min walk

About this property

The Ritz-Carlton, Chicago

5-star luxury hotel connected to a shopping center in Near North Side
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Other amenities include a bar/lounge, a complimentary children's club, and valet parking. All 434 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as premium bedding and down comforters. WiFi and Netflix are standard, as are Smart TVs with cable channels.
The Ritz-Carlton, Chicago offers 434 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE RITZ-CARLTON SPA. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Self parking on site (USD 48.00 per day)
  • Valet parking on site (USD 76.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Shopping mall
  • Shopping
  • Swimming pool
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Polish
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • DVD player
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Up to 25 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 48.00 per day
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Eurocard; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 717 out of 997 reviews
5 - Excellent 72%
Rating 4 - Good. 180 out of 997 reviews
4 - Good 18%
Rating 3 - Okay. 62 out of 997 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 23 out of 997 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2021

1/5 Terrible

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It isn’t fun to forget your Amex when checking into this property. I’m my case, I lost my wallet. After showing my passport and explaining the situation, I ended up walking around until morning. Thanks Guys!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent property in every aspect; location, accomodations, staff, views, etc. Will stay there on my next visit.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property Great Customer Service.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021