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Overview of 21c Museum Hotel Cincinnati - Mgallery

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Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

21c Museum Hotel Cincinnati - Mgallery

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationFountain Square4 min walk
    Popular LocationTaft Theatre6 min walk
    Popular LocationDuke Energy Convention Center8 min walk
    AirportCincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)17 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Corner

    5/5 guest room rating

    Room amenities

    • 699 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Corner
  • Luxury Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 533 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Suite, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Luxury Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 227 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed
  • Studio, 1 King Bed

    Room amenities

    • 392 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed
  • Deluxe Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds

About this area

Cincinnati

Located in Cincinnati, 21c Museum Hotel Cincinnati - Mgallery is in the city center. Taft Theatre and Cincinnati Music Hall are cultural highlights, and some of the area's popular attractions include Cincinnati Museum Center at Union Terminal and Cincinnati Zoo and Botanical Garden. Looking to enjoy an event or a game? See what's going on at Great American Ball Park or Paul Brown Stadium.
Popular Location

What's nearby

  • Fountain Square - 4 min walk
  • Taft Theatre - 6 min walk
  • Duke Energy Convention Center - 8 min walk
  • Great American Ball Park - 9 min walk
  • Cincinnati City Hall - 10 min walk

Getting around

  • Cincinnati Union Terminal - 4 min drive
  • AirportCincinnati - Northern Kentucky Intl. Airport (CVG) - 17 min drive

Restaurants

  • Metropole — 1 min walk
  • Via Vite — 3 min walk
  • Rock Bottom Brewery and Restaurant — 3 min walk
  • Jean-Robert’s Table — 3 min walk
  • Morton's The Steakhouse — 4 min walk

About this property

21c Museum Hotel Cincinnati - Mgallery

Luxury Cincinnati hotel in Downtown Cincinnati, walk to Great American Ball Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. All 156 rooms offer free WiFi and free wired Internet, plus minibars and flat-screen TVs with cable channels. Other amenities available to guests include room service, Egyptian cotton sheets, and coffee makers.
21c Museum Hotel Cincinnati - Mgallery offers 156 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The Spa at 21c has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38.00 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 7 AM–10 AM: USD 15-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Dry cleaning service
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

21c Cincinnati
21c Hotel Museum
21c Museum
21c Museum Cincinnati
21c Museum Hotel
21c Museum Hotel Cincinnati
Cincinnati 21c
Hotel 21c Cincinnati
Hotel Museum
Hotel Museum Cincinnati
Hotel 21c Museum Hotel Cincinnati - Mgallery Cincinnati
Cincinnati 21c Museum Hotel Cincinnati - Mgallery Hotel
Hotel 21c Museum Hotel Cincinnati - Mgallery
21c Museum Hotel Cincinnati Mgallery
21c Museum Cincinnati Mgallery
21c Museum Mgallery
21c Museum Hotel Cincinnati - Mgallery Cincinnati
21c Museum Hotel Cincinnati
21c Museum Hotel Mgallery
21c Museum Cincinnati Mgallery
21c Museum Cincinnati Mgallery
21c Museum Hotel Cincinnati - Mgallery Hotel
21c Museum Hotel Cincinnati - Mgallery Cincinnati
21c Museum Hotel Cincinnati - Mgallery Hotel Cincinnati

Frequently asked questions

Can I cancel my reservation for free at 21c Museum Hotel Cincinnati - Mgallery and receive a full refund?
Yes, 21c Museum Hotel Cincinnati - Mgallery offers free cancellation on select room rates, because flexibility matters! Please refer to 21c Museum Hotel Cincinnati - Mgallery cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at 21c Museum Hotel Cincinnati - Mgallery?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Cincinnati - Mgallery on Jan 18, 2021 start from $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is 21c Museum Hotel Cincinnati - Mgallery pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay.
How much is parking at 21c Museum Hotel Cincinnati - Mgallery?
Valet parking is available for USD 38.00 per night.
What time is check-in at 21c Museum Hotel Cincinnati - Mgallery?
Check-in is from 4:00 PM - anytime.
What time is check-out at 21c Museum Hotel Cincinnati - Mgallery?
Check-out is at 11 AM.
Where is 21c Museum Hotel Cincinnati - Mgallery located?
Located in Downtown Cincinnati, this luxury hotel is within a 5-minute walk of Aronoff Center for the Arts and Fountain Square. Great American Ball Park and Taft Theatre are also within 10 minutes.
4.6
Wonderful
Rating 5 - Excellent. 738 out of 993 reviews
5 - Excellent 74%
Rating 4 - Good. 176 out of 993 reviews
4 - Good 18%
Rating 3 - Okay. 50 out of 993 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 993 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 993 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
I did not like the restaurant on the property. Also, was not told during check in that you had to request maid service so we did not get maid service at all after our first night. We had four people in the room and we had to request towels three times during our stay.
Stayed 3 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The hotel was very personable. When you walked inside the hotel, you will be greeted right away they will take your temperature. The person that check us in is amazing! I forgot his name, he gave us 2 free drinks in Metropole bar. He was very hospitable and very nice! Graham, our server is very nice as well! He always check us and make sure everything is okay.It's our first time in Metropole and suggested us his favorite drink. He made our first experience memorable. My husband said the food and service are excellent! No view on our room, in which I figured out since the hotel is located in the middle of downtown and there are tall buildings around it. The tub is small but the room is very clean! I love the Museum and they always change it every 6 months I believe. My only concern was we had one issue in our room in which the shower pressure was really slow we did let it run for 5-10 mins and took a bath the water is boiling!! When we tried to put it in cold temperature like the water is just dripping. I checked out and wanted to let them know about it but the lady that check us out did not ask how was our stay and we were just standing there waiting for her to ask us or I was about to tell her about the shower but she took the phone call and we just left. She told me she will email my folio but I never received it and did not confirm my email on file :(
Stayed 1 night in Oct 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok. Dining closed. GREAT concierge
Stayed 1 night in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very unique decor in public spaces. The room was quite a contrast as it was decorated in neutral colors. I thought it was odd that the bed had only 2 pillows. The bed was a bit soft for me. The room was comfortable, temperature-wise and was quiet. The staff were all very accommodating and friendly.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

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