Renaissance Cleveland Hotel

Photo gallery for Renaissance Cleveland Hotel

Primary image
Premium bedding, in-room safe, desk, laptop workspace
TV, pay movies
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Renaissance Cleveland Hotel

Renaissance Cleveland Hotel

4.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
24 Public Sq, Cleveland, OH, 44113

Explore the area

  • Popular LocationProgressive Field11 min walk
  • Popular LocationFirstEnergy Stadium11 min walk
  • Popular LocationRock and Roll Hall of Fame19 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Choose dates to view prices

About this area

Cleveland

Located in Downtown Cleveland neighborhood, Renaissance Cleveland Hotel is connected to a shopping center. Great Lakes Science Center and Rock and Roll Hall of Fame are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Terminal Tower - 1 min walk
  • JACK Cleveland Casino - 2 min walk
  • Progressive Field - 11 min walk
  • FirstEnergy Stadium - 11 min walk
  • Rock and Roll Hall of Fame - 19 min walk

Getting around

  • Tower City-Public Square Station - 5 min walk
  • Cleveland Station - 9 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Pura Vida - 3 min walk
  • Pura Vida by Brandt - 3 min walk
  • Morton's The Steakhouse - 3 min walk
  • Taza Lebanese Grill - 5 min walk
  • Chocolate Bar - 5 min walk

About this property

Renaissance Cleveland Hotel

Historic hotel connected to a shopping center in Downtown Cleveland, walk to Rocket Mortgage FieldHouse
A casino, a restaurant, and a fitness center are available at this smoke-free hotel. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. All 491 rooms offer WiFi, premium bedding, and TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.
Renaissance Cleveland Hotel offers 491 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • Available in some public areas: WiFi (USD 15.95 per day), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-25.00 for adults and USD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space (64834 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 100 casino gaming tables
  • 1300 casino slot machines
  • 5 casino VIP rooms
  • Casino (100000 square feet of space)
  • Smoke-free property

Restaurants on site

  • Sans Souci
  • Lobby Court Bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 25.00 for adults, USD 10.00 and USD 20.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Hotel
Cleveland Hotel Renaissance
Cleveland Renaissance
Cleveland Renaissance Hotel
Hotel Cleveland
Hotel Renaissance Cleveland
Renaissance Cleveland
Renaissance Cleveland Hotel
Renaissance Hotel Cleveland
Renaissance Cleveland Hotel Ohio
Renaissance Cleveland
Renaissance Cleveland Hotel Hotel
Renaissance Cleveland Hotel Cleveland
Renaissance Cleveland Hotel Hotel Cleveland

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 350 out of 964 reviews
5 - Excellent 36%
Rating 4 - Good. 306 out of 964 reviews
4 - Good 32%
Rating 3 - Okay. 139 out of 964 reviews
3 - Okay 14%
Rating 2 - Poor. 92 out of 964 reviews
2 - Poor 10%
Rating 1 - Terrible. 77 out of 964 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here and the history of the building!
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Tub and bathroom were dirty. Looked like they hadn’t been cleaned between guest. Elevators were dirty and dusty and felt unsafe to get on, I mostly used the steps, especially in the garage. Parking was terrible, guest literally parked anywhere and made finding spaces difficult. Overall experience was not great. Would not recommend or stay again!
Stayed 1 night in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible view and noise and room. Disgusting
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Due to intoxicated wedding reception guests clogging the elevators, we were forced to take the stairs, which were littered with discarded lighters, beer and pop cans and articles of clothing.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that if u park in the garage there is not a entrance from garage to hotel you have to walk outside and into the front doors of the hotel
Stayed 1 night in Apr 2022