Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
59% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Average Room

Posted Sep 13, 2016
Pros: The bed was real nice as well as the pillows.
Cons: Have a dedicated floor or wing for smokers vs non smokers.
The hotel is centrally located to Mentor and the freeways. It has a variety of restaurants nearby. The rooms offer an iron, ironing board, tv, microwave, coffee service, refrigerator and hair dryer. They offer a moderate continental breakfast which is nice and opens at 6 am. The bed was comfortable and silent. The air conditioning worked moderately well. We had it set to 76 at night and it was almost there. The reason for the middle of the road review is because we are non smokers. The hotel does not have a dedicated floor or wing to non smokers. The rooms are mixed within the complex and the smell is really bad in hallways and entrances. Our room didn't smell but when we used the bathroom fan, it drew the smokey hallway into our room. It was very upsetting to walk through the smell to get to our room each night. I would give it a 4 star if they could fix the smells.
3 out of 5
by A verified traveler

Basics

Posted Sep 10, 2016
Pros: The room was pretty nice. The bed and pillows were nice and the air worked well.
Cons: Have a dedicated floor or hallway for non smokers.
Location: Very centrally located to the freeway and a multitude of restaurants.
The room is nice, the bed comfortable and nice shower. It has a microwave, refrigerator, hair dryer, iron and board and safe. They also have a very nice continental breakfast. The only problem we had is that the hotel mixes the rooms non smoking and smoking. They don't have a dedicated floor or wing for non smokers. The hallways are very smokey and it somewhat leaks into our non smoking room. People smoking in rooms leave their doors open and it floats out into hallways. So although it met our needs very nicely as far as the room, the smoke is awful and I wouldn't stay here again.
4 out of 5
by A verified traveler

Posted Jul 20, 2016
Driving home from Chicago to New York and needed a reasonably priced, clean room close to the highway for a one night stay. Hotel met our needs perfectly
3 out of 5
by A verified traveler

Mentor, OH Super 8

Posted Jul 20, 2016
Cons: Paint over the green walls & make them the same color as the ones in the room. Remove the sofa in the registration lobby, replace the breakfast tables
Location: There really was not much to do near by. There were a few restaurants but nothing to else.
The hallways and rooms of the hotel smelled like cigarettes and smoke. That was not pleasing.
2 out of 5
by A verified traveler

Poor response to fire alarm.

Posted Jul 5, 2016
A fire alarm went off during the night. The guests all had to go to the office to find out what was going on. It was a false alarm and had to be turned off by the fire department. It was finally turned off only to go off again in a few minutes.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 21, 2016 on Hotels
4 out of 5
by Guy

Super Super 8

Posted Jun 13, 2016 on Hotels
In town for a rodeo our daughter was competing in,just wish the smoking rooms where all on the same wing, not just across the hall of the non-smoking rooms as you can smell the smoke.
5 out of 5
by Delbert

This traveler left a rating score only Posted Jun 9, 2016 on Hotels
2 out of 5
by Maris from WPalm Beach County

last minute hotel choice

Posted Jun 8, 2016 on Hotels
their comp breakfast was the smallest selection of food that I have ever seen. I will say that the front desk staff was very nice & helpful.
3 out of 5
by A verified traveler

Average stay.

Posted Jun 6, 2016 on Hotels
Clean overall. Met our expectations for the price. Wifi only worked the next morning, not the night of our stay. One of the blankets had what looked to be a cigarette burn on it.