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“All carpet VERY DISCUSTING BEDS LOOKED LIKE SLEPT ON USED BED LININGS. ONLY GOOD THING ; staff very friendly and helpful Will never stay there again”

“Amazing stay in Orange Beach! Staff was super helpful, especially with our 30-foot trailer, which we really appreciated. Room was clean, views were incredible, and everything was smooth from start to finish. We’ll definitely be back!”

“Resort was amazing. We however had an incident were we evidently were laughing to loud and security was called. We were upset about such actions, but we persevered. Beautiful resort ”

“Good room and nice location!”

“The breakfast was really good and the cooks were very nice! I would say cleanliness is lacking. Several common area bathrooms were out of toilet paper and paper towels. The pool was out of towels. I had to ask to have our trash removed and we ran out of toilet paper in our room. The bed set for the sleeper sofa had a blood stain on it and smelled bad. I requested a new set which they did bring up right away but it unfortunately had a bad smell as well. We asked for a luggage cart at checkout and……

“Clean room, friendly staff, a good value, and easy access to the beach across the street.”

“We absolutely loved our stay here! I have already recommended it to a few people. The rooms need updated. There were minor things like towel holders that was hanging by a screw. The plastic lip on the door for the shower kept falling off. The beds made a lot of noise. It looked like they were starting repairs. The rooms are very small. You do have a small standing balcony. We did not get an ocean view room but had a clear view of the ocean as well as the boulevard. The breakfast was amazing!……

“Extremely pet friendly. Treats, water and tennis balls for furry friends. Rooms were spacious, shower was the size of walk in closets. All in all an amazing stay.”

“The Lodge is a great beachfront property at the Gulf Shores. There is beach access, the Gulf Shores downtown is just 5 mins away and there are great restaurants on site. The customer service at this hotel Is excellent. All our requests incl microwave and cleaning were met promptly. ”

“Our stay had two issues, of which one was resolved by the hotel staff, and the second was left unresolved for the duration of our visit. First, we booked three identical rooms through Expedia, all of which were to be pool-side rooms with 2 queen beds. When we were checking in, the hotel claimed we had booked two pool side rooms and one standard room. After we were checked in, I pulled up the prepaid reservation and pointed out to the staff the discrepancy. The hotel staff resolved this issue……

“Nice!near the beach!”

“Our room was not clean. We didn’t receive blankets or pillows. We had to keep asking for products in room. Housekeeping was terrible. Elevators dirty. Trash in hallways. ”

“Breakfast was fresh and great everyday. Poolside was alright, but we didn't go for the pool.”

“The beds were not the most comfortable. The rooms could use some updating but our room served its purpose for one night, wouldn’t want to have stayed more than one night.”

“Rooms were clean and beds slept well.”

“The staff did not restock the breakfast every morning with new items. Rooms never were clean and only clean towels were brought to the room twice in a 6 day stay. Staff would try to avoid hotel guess. ”

“No”

“This property was great! The room comes with plates, bowls, silverware, pots and pans, glassware. Everything you need! Ice maker in the fridge! Complementary bags of ice for your cooler! The bed is the softest I have ever slept on. You just melt right into it! The breakfast boasted of sausage links, scrambled eggs, toast, muffins, waffles, bagels, oatmeal, fresh fruit, various juices, soft drink fountain, and coffee! We will absolutely stay there again. I give them a big 10!!!!”

“The room was clean and comfortable. I had a nice long bath and had a great nights sleep. ”