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“客房乾淨，早餐好吃，服務人員很熱情”

“Excepto que la sábana estaba un poco sucia, todo lo demás estaba bien. Me encontré con una habitación con un inodoro con mal olor y la recepción rápidamente me ayudó a cambiar de habitación.”

“酒店位置很好，房間整潔，酒店職員態度很友善，尤其是接待處職員Leslie , 十分友善，介紹很多聖地牙哥的旅遊資訊給我，我有問題時也很熱心幫助我。”

“地理位置优越，就在机场候机楼傍边，适合早班飞机的乘客”

“We had a very comfortable and enjoyable stay. Room was clean and bed was very sleep friendly. Food in restaurant was excellent and staff was very professional. ”

“excellent room. nice view from room.”

“We had a pleasant stay. Rio Serrano +spa hotel has provided a very luxurious experience during our stay. Staff are friendly and nice. ”

“ok”

“干净整洁，关上窗隔音好，靠马路也不会吵。酒店靠海，景观不错。早餐好吃又多样。酒店员工都很有礼貌。附近很多餐厅。”

“Everythings are good, esp the service , muy bien. The choice of breakfast is limited but since it is free so it is still fine. The only thing to conplain isvthe water pressure of the shower which dispoointed me ”

“房间干净整洁，服务员热情周到。 餐食美味。 ”

“No hair drier in the room and the air con was not cool at all. Breakfast was fair.”

“Great. Host/front desk also gave great food recommendation Oda Santiago ”

“This hotel is located in quiet area but close to metro station, and there's a tourist information just nearby. Also not far from cable car station Oasis and Sky Costanera, about 20 minutes walk. Most of the staffs are helpful. Room is clean and comfortable. Only the elevator in the hotel is the big problem - when you use the elevator, you need to contact with the room key but it's always not work. If you are lucky the staff will assist, but if you go to the 2nd floor restaurant from your……

“The room is nice with decent size for 4 adults. The whole hotel is really nice. Nicer than I see in the pictures. I am so glad to stay here. ”

“Super staff, clean room, comfy bed and great hot shower after day of treckking. Also great location !! Will stay here again!!! Highly recommended!!”

“It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.”

“酒店外貌像古堡般, 內裡也很漂亮 因為老公生日, 他們還為我們預備了紅酒及朱古力, 很貼心 職員NICOLAS很耐心介紹當地的特色及美食, 十分好!!! 很喜歡這裡!”

“Great location, good breakfast and beautiful rooftop ”

“飯店位置就位於三塔步行起點 床很大很舒適 浴室有浴缸，水量充足，但水不知是不是溫泉，是略帶灰黃色 服務人員很熱情親切 網路訊號很慢，在三塔可以理解”