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"Excellent service overall "

"Clean and very friendly staff. Breakfast included was great with lots of selection."

"What stood out - the bed. OMG, the duck feather topper on the milbrook bed was divine. We slept for 10-11hrs both nights and that not normal for us. The hotel breakfast was lovely, beautiful views. You couldn't want more. It's worth every extra penny. "

"Breakfast was fresh and warm, the parking was easy and safe"

"Room was clean, staff were great"

"Lovely staff, good food, fabulous location."

"staff friendly excellent customer service vlean rooms good food "

"Yes excellent"

"A Special Christmas Getaway: The "Kelly" Review Date of Stay: December 14th - 16th, 2025 Guests: Diane & Chris Planner: Kelly 🏨 The Hotel: Barton Manor Hotel & Spa (Preston) Booking Strategy: I initially booked a standard double room for Mum and Chris via Hotels.com. Knowing this was their first big trip together after 12 years of being single, I wanted to make it special. I used my status as a Level 4 Google Local Guide (with 15,000+ views!) to send a "cheeky" request email to the hotel manager, Kajal. The Result (My "Win"): The hotel was incredible! • Upgrade: They upgraded them from a Standard Room to a Classic King Room with a Garden View for FREE. • Romantic Touches: They agreed to arrange rose petals on the bed in a heart shape with "D & C" in the middle (Complimentary!). • Leisure Access: They threw in free access to the Pool & Leisure Club for both days (normally a paid extra). • Check-in: They added a note to allow Chris to check in early if he arrived first. Verdict: The hotel staff went above and beyond. The "cheeky email" strategy worked perfectly, saving money on the upgrade and spa access while adding huge value. ❄️ The Activity: Preston on Ice The Plan: For Monday evening (15th Dec), I booked them a session at the "Preston on Ice" skating rink in the city centre. • Booking: 18:00 Off-Peak Session. • Smart Saving: I booked a standard ticket for one and used the "Carer goes Free" option for the second ticket, saving £18! I also found a student discount code (STU"