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“The staff, room, and location were great! The food could be better. Nice local vibe.”

“Rooms were clean, food and drinks was great and service was excellent!!”

“Great service by all employees, great food, amenities are great !! We would definitely consider coming back!! ”

“very nice trip, best experience ”

“Great ”

“Friendly staff. Great food. Easy beach access.”

“Très bien situé , belle vue , hotel sans prétention nous y reviendrons. ”

“There are very few restaurants to choose from. On the first day we arrived, we only had a buffet, and it was super invincible terrible. All other restaurants need to make an appointment and we are Expedia customers so there is no room service for us. I can't order food to my room. There are only two bottles of water in the room, no refrigerator, no other soda and beer are even more impossible. Anyway We won't come back again”

“The room and all common areas are always flawlessly clean, the staff are all amazing. This was our 4th time staying at this resort because it’s such a fun and welcoming place to be.”

“Good staff, clean rooms, clean pool, good activities, great zumba instructor ”

“A la carte were tremendous Beach was amazing ”

“Love how close this all inclusive is to town. Very walkable. ”

“A very quaint clean basic hotel. Love the authentic Mexican feel…. Art , furniture, layout. Very friendly staff. It has been a long time since I have had a hotel room without a coffee maker!!!! Nice large walk in shower. Well kept gardens around the pool were very inviting.”

“Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time”

“Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you ”

“I have spent 8 days at the Hotel Tropicana here in Puerto Vallarta now, and I will definitely be back. I am a hotel/resort consultant, and I work with new hotels to set up accommodation systems, booking platforms, online presence, etc. I was not working on this trip. I was simply a guest. Being in the business, I, of course, find myself critiquing hotels and resorts wherever I stay at them, and I stay at plenty, worldwide. The Hotel Tropicana is not perfect - far from it, but that is its……

“Upgrade to the penthouse with access to Secrets was awesome; great restaurants, activities and shows. The New Year's Eve party was also quite good.”

“Staff was exceptional. Food was best all inclusive we have stayed at. Rooms clean and service excellent. ”

“Everything about this place was excellent! Customer service, our room was very nice and clean, atmosphere, restaurant, location, all the different options to eat are walking distance.”

“Good experience ”