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"The room was lovely. However, the bed is on a what appears to be a platform. It is not the most comfortable bed. I have slept in in a hotel of this caliber. There is no shelving in the bathroom. There is little or no space for toothbrushes bathroom essentials. The towels were luxurious and thick. There needs to be better clarity in tidying the room upon leaving for the day. Be sure to tell the staff you want your room serviced. The staff overall were attentive and helpful, however, after being gone eight hours, we returned to a room that had not been made up or serviced. We were told we would’ve received a text message which we never did. We did however, receive compensation for that mistake and was grateful because we had dinner in the restaurant, which was tasty. We found Ainsley, Jaden, and Taylor to be helpful in the challenges that we faced. If you are expecting a view of Lake Erie, you will be sadly disappointed. Every room overlooks the parking lot and the view is literally at the window as far to the left as you can possibly see a sliver of the lake. This property has the potential of being five stars with a little coaching from the management and understanding the “ efforts of excellence, exceeds expectations.”! "

"Nice clean place. Front desk was great. Breakfast was ok but the lady working it was grumpy and not paying attention to the coffee cups."

"The staff was very welcoming. Our room was clean and organized. The pool was warm and the area was clean."

"This is a super cute, well located hotel, with super friendly staff. The facilities are older, but it's clean and safe."

"The room needed an additional chair under the lamp in the corner; the only chair was the desk office type chair!"

"The bed was very uncomfortable, but it was a good stay nonetheless."

"I've stayed at this hotel many times throughout the past 10 years and this last visit was horrible. The hotel had gone downhill so much. Not clean at all, my room had urine on the seat, hair in shower. I had to clean and disinfect the room myself. The pool was disgusting, the wall paint was chipping off, tiles broken. The one night I went to take my granddaughter in the pool and there was a group in there partying and had tons of beer bottles lined up, so of course we didn't go, she was upset. No rules enforced."

"Overall was a good stay"

"everything was really nice only real complaint was that the tv was extremely tiny for the room but other than that it was great."