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“I think small details are lacking in this place, they need a grounds person to tidy things up as it gives a bad impression even before you enter the hotel, then inside the furniture is very tired and the place needs a refresh. Staff were really good but let down by their hotel itself. Food was average at best!”

“Nice and relax place to stay. Strongly recommended!”

“Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures”

“My husband and I had a great stay here for our anniversary weekend. The room was great value compared to other local hotels, ideal location in the centre of Shrewsbury and staff were very friendly and welcoming. The discount off food and drink in the pub was a nice bonus! The super king double room was great and had almost everything we needed. It was a little run down in places but was mainly just a quirky older building which was fun. We didn’t have any issues with noise, there was just a bit……

“隔音滿差會一直聽到安全門關門聲很大聲很吵也可以聽到隔壁房咳嗽聲，很難睡。”

“Great experience. Helpful, friendly and efficient staff. Spacious and clean room with all the amenities we needed. The bar and restaurant were great too and there was parking out the back.”

“Clean and spacious room, very nice staff, good location ”

“Arrived for a deluxe double room to be told they are all twin rooms, but they did push the beds together for us which was appreciated. Apart from that, no issues!”

“Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited……

“Excellent lovely breakfast too”

“Loved our stay”

“Lovely staff, clean room and good bar / restaurant facilities”