锡那罗亚提供礼宾服务的酒店

“Our room was dirty and outdated . We had sand for toilet water last two days . No one showed us around to help know how to navigate. It was to big of a resort for that . We had no idea how to really use our all-inclusive, which was really sad. The pictures are not what the hotel looks like. It could seriously see some upkeep. The beach was super close and awesome. The 5 pools we found out the 8 were dirty and trash and debri floating for two days before they sorta cleaned them .”

“We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.”

“No se hiso limpieza en la habitación, no se cambiaron toallas ni un día. La habitación me la entregaron hasta las 3:30”

“La playa excelente las camas y almoadas no muy bien y el bufete bueno pero no muy variado”

“Even though we only stayed one night as we were enroute to Nayarit we really enjoyed our stay. Glen and his lovely wife were very accomodating. The room was a joy and the breakfast wonderful.”

“Unique Hotel, great staff, great location! Hiighly recommend.”

“The place was amazing really enjoyed my stay will be back again”

“Falta de atención al cliente y comunicación con el depto de reservaciones”