“I reserved a double queen room but was told upon arrival that none were available and was given a king room instead, despite traveling with four people. The front desk clerk showed little empathy and suggested the issue was because only one guest was listed on the reservation. Additionally, the room had chipping paint or cracks near the ceiling. Overall, a disappointing experience.”
“I reserved a double queen room but was told upon arrival that none were available and was given a king room instead, despite traveling with four people. The front desk clerk showed little empathy and suggested the issue was because only one guest was listed on the reservation. Additionally, the room had chipping paint or cracks near the ceiling. Overall, a disappointing experience.”
Deann