“Property / hotel is mediocre at best. We were in town for a concert at the Civic Center and thought it would be a convenient location. Room rate is twice what it should be. Convenience is negated because of getting in and out of parking garage and the $16 overnight charge. Rooms were not anything above a Hampton or H-I Express. Next time I'll save myself the money and stay away from downtown and stay at one of the hotels mentioned above.”
“Hotel was great only thing in the room we didn’t like was that the toilet was short and getting up from it was a hassle. They have Dove products in the bathroom which we liked. Also very convenient having a microwave in the room even though there’s a restaurant with a bar inside the hotel. Very nice hotel book it, you won’t be disappointed.”
“I would give zero stars but I’m forced to give 1. Let me start by saying I felt lied to and taken advantage of immediately at check-in. My mistake for not immediately leaving. First we purchased a 2 bdrm king size beds suite. That room does NOT exist but I paid for it. So we were forced to downgrade to one king one double bed. Mind you we received no discount, credit, or even an apology for the misrepresentation of the property and Expedia. As if that wasn’t bad enough we had NO heat in the……
“Stayed here because I wanted a outside pool with food and bar service for relaxation. Of course the property is complete with beautiful views of golf course but everything else dates back to the original ( 1990's) opening day. So sad that such a wonderful property has been let go and never changes.
I did enjoy my time at the pool that is "very" old but functional as well.”
“I about panicked when, while I was checking in, the man behind the desk said, "I don't find a reservation for you." Then he said, "Oh, I am on the wrong page." (Whew!) When I got to my room on the 6th floor, my key didn't work, so I had to carry my luggage back down to the desk to had new key cards made. When i got into the room, I discovered that one of the two lights on the bedroom wall was not working; I reported it the next morning and it was repaired while I was out that day. To be candid,……