Dubuque Chalets

"I stay there because I want the hot tub and it wouldn’t work so that was a bust. Then found cockroaches in the hotel room under the fridge, so not cool. Expensive for a okay stay."

"The hotel was clean and comfortable. Staff was friendly. The hot tub was enjoyable."

"Nice property, so convenient. Great view of the riverfront. Right next to the Mississippi River Museum and the Diamond Jo casino. Waterpark is very young focused, probably under 12, small but very nice. Breakfast was large and well stocked. "

"Great and friendly"

"Overall stay was horrible. Checking in front desk clerk was abrupt and rude. Did not get maid service at all for room. 1st night had to request fresh towels and someone brought some. Next day maid service came and asked them to come a little later was in shower and would be gone in 30 minutes.. Came back that evening room not cleaned nor any maid service. Contacted desk and told if we wanted clean towels had to come down from room and get them ourself. They said maid service was gone and nothing could be done. Front desk clerk made excuses and no effort to resolve. My friend travelling with me got upset at her over phone and she hung up. Overall stay terrible. Restaurant attached to motel.was Old Chicago Pizza and Tap Room. It was closed and no effeort made to tell us. Went down for dinner and drink and found out that way. NO MAID SERVICE, RUDE STAFF. Will never stay there again or recommend it."

"You get what you pay for here. A place to sleep when you have been on the road all day. We were there for a friday and saturday nights so the place was packed. Our adjoining room had kids screaming and running around and the traffic sounds are really loud. your best bet is to get a room on the back side of the hotel rather than the side facing the highway. "

"Manager called me by name. Check in was fast and easy."

"Very helpful staff. Clean room. Convenient location."

"Clean room. Comfy bed. "