Search and Rent Eagleville Condos

"Overall I had an decent stay at the Sofitel Philadelphia. This hotel is a good deal when the rates are reasonable. The rooms are well comfortable and large and the beds were excellent. Where this hotel fell flat for me was the service and the overall property condition. Service was generally apathetic and inconsistent, especially when trying to add a night to my reservation. I was given a hassle about remaining in my same room which involved needing to get a manager to fix after I had been assured both on the phone and by the agent when I checked in that this would be no problem. It was resolved but with unnecessary headache and would've acted differently if I was told the truth. Regarding the condition of the property, while I appreciate the recently refreshed lobby area, the rest of the property is woefully dated and lacking in cleanliness. My bathroom, while generous in size, was covered in hair from the previous guest and overall condition of the furniture across the room was dated and worn. The hallways are also worn and the elevators are terrible, and on the date of checkout only one was working. The refresh downstairs needs to be carried throughout the property to the guest areas. Would I stay again? Depends on price, while it was a great deal during my two nights, it was double that on Saturday which prompted me to change hotels for my final night in town because this is definitely not a $500+ a night property. I would consider another stay at the right price point."

"I did not remember breakfast was provided"

"This hotel smelled dirty, looked dirty and felt dirty. Pool, gross. Lobby, gross. No towels, empty shampoo/conditioner dispensers in bathroom. Our sink was dirty and clogged. After asking for towels for 2 straight days I was finally given the tiniest, worn looking towels i’ve ever seen. They looked like something you would use to wash your car. If I hadn’t prepaid I would have left this hotel immediately. Definitely do not recommend to anyone. Beds were comfortable and appeared to be clean, so I at least felt ok with my family sleeping in them! The rest, yuck."

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"Clean, nice staff and very convenient to places if you don’t drive "

"Room was clean and comfortable, and the staff was friendly and helpful. The property had a calm vibe and everything I needed for my stay. I also liked how clean the kitchen and common areas were. Overall, it was a smooth experience and I’d definitely stay again"

"Centrally located with sightseeing and dining options, comfortable rooms though ours showed its age, can hear street noise in the morning - we were on the 7th floor."

"Good variety for Breakfast, most staff friendly and welcoming, been visiting this location for years. However one staff member on this trip ,need serious retraining in customer service, staff are there to serve the customer ,and not for the customers to serve you , if you don’t have guests /customers then you are not needed for the position. Will still book this location again. Great location , easy to get to attractions from here ."

"All as stated "