East Side Castle Hotels

"“Budget “ room with extremely shabby furnishings and damaged walls was also not cleaned well. I was upgraded to an equivalent “deluxe “ room at no additional cost- normally an extra $6. Deluxe was same size room with shabby furnishings, a very old hair dryer and a bit cleaner. "

"facilities and staff all very good. excellent water pressure in the shower. Negative is toilet paper to thin"

"Beautiful and cozy hotel. Definitely will stay again"

"Nothing negative to say "

"The individuals at the front desk were polite and friendly. But housekeeping was unprofessional. We noticed a bloodlike stain on a pillowcase. We took the pillow off the bed, contacted housekeeping stating the problem they said they would be right up,but they never showed up. We called down to the front desk and the person who answered said that she has been trying to contact housekeeping for an hour but to no avail…Unacceptable. Long story short, I had to physically go downstairs to get fresh bedding and I HAD TO MAKE MY BED MYSELF. UNACCEPTABLE. "

"Nice hotel "

"We were there for dance competition. The staff was wonderful and very helpful."

"Okay to stay"

"The elevator did not work"