“The room I stayed in was very close to being over the lobby-I could hear the lobby music from the moment I got in the room-at times I could make out the lyrics to the songs…all night. I called the desk and they offered to move me but i was traveling with a puppy and was already set up. The staff explained that they weren’t in control of the speakers as it was outsourced…”
“As a continental breakfast, the variety was actually quite good. Unfortunately, the hotel really needs a better chef—the potatoes were mushy and burnt, sausages took 30 minutes to come out, the eggs were overcooked, and the toaster setting was too long, leaving the bread burnt. The room itself was decent, but check-in was a nightmare. We waited nearly an hour because of poor communication between the hotel and EXPEDIA. Even though we had already paid, the hotel almost charged us again. Too many……