“First when we checked in the first room even getting there to second floor, all dark hallways , rooms looking in all beds made no one in them, nuclei where water drip And water in bucket had to go around and turn multiple times to get there. My husband opened door, I had luggage, did not know he had to squeeze in , there was a chair behind it and I opened and crushed his hand and he yelled. The chair was all cracked and inside popping out, smelled horrible. I have asthma and husband severe CHF.……
“There was a fitted sheet over the mattress, but no upper sheet for over your body. There was only a bedding cover that likely doesn't get laundered. There were no pillow cases over the pillows. The so called hot water was barely warm.”