“Pet friendly room smelled and carpet was covered with stains. Attempting to check in BEFORE 5 pm, lobby door was locked, got voicemail on all phone numbers called, never received check-in instructions via text. Finally, the desk clerk unlocked the lobby door stating she was busy with an IT issue but made me continue to wait to receive room code. She then stated that because I booked via Expedia she did not have my phone number to contact me...hmmmm”
“Pet friendly room smelled and carpet was covered with stains. Attempting to check in BEFORE 5 pm, lobby door was locked, got voicemail on all phone numbers called, never received check-in instructions via text. Finally, the desk clerk unlocked the lobby door stating she was busy with an IT issue but made me continue to wait to receive room code. She then stated that because I booked via Expedia she did not have my phone number to contact me...hmmmm”
Doris