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voco Gold Coast, an IHG Hotel

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2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
LCD TV

Overview of voco Gold Coast, an IHG Hotel

voco Gold Coast, an IHG Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationSurfers Paradise Beach5 min walk
  • Popular LocationWarner Bros. Movie World23 min drive
  • Popular LocationDreamworld28 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)33 min drive

Choose dates to view prices

About this area

Gold Coast

Located in Gold Coast, voco Gold Coast, an IHG Hotel is connected to the convention center. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Wet'n'Wild Gold Coast. Warner Bros. Movie World and Currumbin Wildlife Sanctuary are not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby. Guests love the hotel's central location.
Popular Location

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Timezone - 10 min walk
  • Warner Bros. Movie World - 23 min drive
  • Dreamworld - 28 min drive

Getting around

  • Varsity Lakes Station - 14 min drive
  • Florida Gardens station - 15 min walk
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • Waves Buffet Restaurant — 1 min walk
  • Cliffords Grill & Lounge — 1 min walk
  • The Tandoori Place — 4 min walk
  • Shiraz Authentic Persian Restaurant — 5 min walk
  • Govindas Surfers Paradise — 6 min walk

About this property

voco Gold Coast, an IHG Hotel

Luxury hotel connected to the convention center in Gold Coast with 3 restaurants
3 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All rooms are soundproofed and offer 24-hour room service and hair dryers. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include refrigerators and premium bedding.
Voco Gold Coast, an IHG Hotel offers 388 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 29.5 for adults and AUD 29.5 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 62.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29.5 for adults and AUD 29.5 for children (approximately)
  • Self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 62.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 746 out of 1313 reviews
5 - Excellent 57%
Rating 4 - Good. 414 out of 1313 reviews
4 - Good 32%
Rating 3 - Okay. 100 out of 1313 reviews
3 - Okay 8%
Rating 2 - Poor. 35 out of 1313 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 1313 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay for our little anniversary get away from Sydney! Bed and pillows were super comfy - felt like sleeping on a cloud. The staff were super friendly and accommodating. Thanks again team! Hopefully be back soon to try out that pool :)
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location excellent. Our second stay here as it’s so good.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the hotel. Clean, friendly staff, conveniently located.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Very clean and comfortable rooms. PLEASE invest in heating at least 1 of your swimming pools. They are unusable as they currently are, which seems like such a waste.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2021