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Overall score and ratings



Rating 5 - Excellent. 566 out of 998 reviews
5 - Excellent 57%
Rating 4 - Good. 270 out of 998 reviews
4 - Good 27%
Rating 3 - Okay. 102 out of 998 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 998 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 998 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Outstanding service.
Stayed 4 nights in Jul 2022

2/5 Poor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a good stay but the spare was not working as the kids love the bathrooms in the rooms need a makeover
Stayed 4 nights in Jul 2022

2/5 Poor

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, forprice you pay its nor worth it
Stayed 2 nights in Jun 2022

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked 2 Beds with buffet breakfast with Sofitel .Upon arrival they first charged us for booking then after that they advised that we can't stay at Sofitel and advised us to move to a different hotel next door. After a long hassle the next hotel going back and forth with Sofitel they provided us with 1 Bed no breakfast . We payed couple of hundred for a 5 star hotel and slept on a springy sofbed with no breakfast . called staff multiple times to sort it out but seems like no one cares. was a big waste of my familes time money and the days off we took for holiday at the end.
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities
In a great location, beautiful amenities including pool. Staff were amazing and looked after all our needs
Stayed 3 nights in Sep 2020