Find all hotels by Independent in Goochland, VA

"I always love this property when visiting my daughter, but when the regulars are not working their relief folks are not as accommodating as the reg staff. Other than that, i had a great time!!"

"Good hotel for the price"

"Room was clean, property was quiet, and staff was friendly and helpful "

"Overall, the experience wasn’t terrible, but it also was not close to amazing. Right as you walk into the lobby, the smell of the hotel’s pool smacks you quickly and it’s pretty potent - either the pool is over-chlorinated and/or the ventilation is poor. In my room, the coffee machine was missing parts (the basket) and couldn’t even be used. On Saturday morning I went downstairs to tell the woman working the desk, and she just looked at me and said “okay”. The coffee maker was never fixed, no part was brought, etc. I also let the gentleman working the front desk about this during my checkout. He was definitely the most hospitable staff member I encountered - he provided excellent customer service. Otherwise, the room also wasn’t seen or tended to by any staff on Saturday either to do anything for towels, sheets, etc. Would I stay here again? Probably not - there are multiple hotels in the area around the same price range."

"We booked a room a few days prior to arrival. When we arrived for check in, they didn’t have a room available for us. Said they were fully booked. We had to frantically look for another hotel to accommodate my group of 6. Very disappointed with the lack of planning and communication!"

"The stay was great! Everyone was friendly! We enjoyed our breakfast as well! "

"My biggest problem with Aloft was the lack of electric outlets in the room. None near the workstation table or the nightstands. I had to charge my phone and tablet on the outlet at the foot of the bed. The access to the lobby from parking is a bit of a pain too."

"The staff was very helpful, and the room was well maintained. I enjoyed my stay and will use this location again. The only thing that I did not like was that the ICE machine on the FIRST (1) floor was not repaired or replaced. The second (2) floor ICE machine did not work either. PLEASE repair these or replace them so we do not have to go to the third floor for ICE, thanks!"

"All goodness"