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Overview of Senkyoro

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  • Japanese Style Room, Meals at Restaurant

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 4 Twin Futons
    More details
  • Japanese Style House with Open Air Bath Annex Building, Meals at Room

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Mountain view
    • Sleeps 5
    • 5 Twin Futons
    More details
4.5
Wonderful
Rating 5 - Excellent. 10 out of 19 reviews
5 - Excellent 53%
Rating 4 - Good. 8 out of 19 reviews
4 - Good 42%
Rating 3 - Okay. 1 out of 19 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 19 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 19 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This onsen hotel was amazing! I always wanted to try futon and have meals in the room so we booked the Japanese style house with open-air bath annex building. The hotel was very easy to find and it's right next to the bus stop. When we arrived there were staff welcoming us. There was no fault to their service, the room was very spacious, futon was soooo comfortable and the meal was amazing! Food was very high quality! So yummy. The onsen was so nice too! Although it's super hot but we were able to add cold water into it. One thing was the bathroom in the room was quite outdated but it's fine coz we used the shower outside instead.
Stayed 1 night in Dec 2019

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
On arrival were not impressed with the attitude of the front desk, not very accommodating at all, all the reception area lights were off it was not very inviting to say the least The property although clean in some aspects could do with a little maintenance, balcony, sink, taps and bath. On the plus side, food excellent, dining room staff excellent, night porter excellent. The hotel also accommodated for my dislike of fish. This was the most expensive hotel of our whole trip but certainly not the best. We understand that the whole of hakone had just been hit by the typhoon and therefore appreciate that things where not normal with many people cancelling their reservations . May be it would have been better to close for a few days and give refunds
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
This property was way better than it looked in the photos. It was exceptional. The grounds were beautiful, the Onsen great, very helpful staff. And we had the most beautiful western breakfast of our whole stay. Would definitely recommend.
Stayed 1 night in May 2019

4/5 Good

Happy face iconLiked: Staff & service
Stayed 1 night in Apr 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice the room was very clean. Had plenty of items, lots of space and a good view.
Stayed 1 night in Jun 2018

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