波士顿(及邻近地区)哈佛大学附近酒店

"good"

"Overall is great. The only one thing they need to improve is that the gap between mattress and wall."

"Mirror TV is cool!"

"All good except for neighbors are noisy and too cold at night."

"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."

"很好"

"Good but air conditioner don’t have heating "

"Nice"

"Does not match the picture at all"