Search High Falls Cottages

"Menu was not nice. "

"no elevator. rooms dated. refrigerator kept me up all night"

"I am extremely disappointed with my stay at this hotel. I paid over $500 for two rooms for two days, expecting at minimum a clean and safe place to stay. I checked in around 7 PM, grabbed my keys, and went straight to work without even looking at the room. When I returned around 5:30 AM, I discovered the room had bed bugs. This is completely unacceptable. Cleanliness and pest control should be the most basic responsibility of any hotel. To make matters worse, after bringing this serious issue to management, they refused to give me a refund. Charging guests premium prices for infested rooms and then refusing to make it right is terrible business practice. I would strongly warn anyone considering staying here to think twice. Save your money, save yourself the stress, and stay somewhere that actually cares about cleanliness and customer service."

"The property was nice and clean. The room was comfortable. There was no ice machines on the second floor. But overall it was nice. "

"Breakfast was good. Bathroom needs to be upgraded, no exhaust fan. "

"Everything was incredible!!!"

"Good breakfast "

"The location was very convenient, which is why we booked here since it was the closest option to Legoland. Unfortunately, the cleanliness was disappointing. The linens did not seem properly maintained, the sofa bed sheets had hair on them, and the main bed sheets had visible stains. The room felt unclean overall, which made the stay uncomfortable. We expected a much higher standard of cleanliness from a Marriott hotel."

"First, you do not stay at the Beekman Arms they send you 2 blocks away to some type of run down condo building Dirty bathroom,sheets, toilet continues to run. Heater/air conditioner unit extreme Noisy. Bed hard as a rock The only original part of the Inn is the lobby The tavern is not original So what point of staying their.. exteremly Disappointed"