Jefferson City Chalets

"It was all great over all, close by to basically anything, very sweet, no problems "

"We came to celebrate 2 kids birthdays and for spring break. Best hotel we've ever stayed at. Tons of things for kids to do. Three kids ages 12, 9 and 6 and our kids loved the indoor pool area. The kids never once said they were bored. We will definitely be coming back once we can swim outdoors too!"

"Horrible- upon checking in they didn’t have our rooms available and had trouble putting us somewhere even though we booked a month and a half in advance. This was supposed to be our honeymoon and when we finally got into our room there was pee and toilet paper in our toilet and dirty used disposable cups on our counter. When we told the front desk they laughed and said “ it must’ve been house keeping that used your room” - didn’t offer to have them come to clean it ! Our bed was like and elephant had slept on it and big sink holes on each side. We were woke up at 6am to beating and banging and saws and hammers above us by a construction crew. The site did NOT post that they were under construction or we would have NEVER booked this place. They moved us the next day to a few doors down where the air conditioner sounded like an airplane taking off every time it kicked on. My cousin who also booked the same time as us and was also staying there were told they had to move rooms bc they had rented the room out to someone roast for the rest of the week. Their lock on the door was broke and maintenance was called multiple times to fix it. Their water pressure wouldn’t even wash the soap off of their body when they took showers. The property had mattresses piled up and furniture piled up The breakfast was cold and not good at all. I will not ever stay here again nor recommend this place "

"First time trying this hotel out. With all the positive reviews, we thought it was going to be a great place. We ended up finding cockroaches on the walls of the bedroom we were in on the first night, as well as the bathroom sink. The staff were great and handled the situation well. We did decide to leave that night. "

"We were there for spring break for 5 days. Breakfast was the same food everyday. Bread was always empty, plates always empty, food was not that great. Pool was cold and water was very cloudy. Our swim wuiys smelled so bad after swimming. I would not stay again. "

"The gym was filthy like debris all over the floor looked like nobody has stepped in there to vacuum or do a good cleaning in weeks. The inside pool had garbage wrappers all outside the pool and it needs cleaned also. Debris, dirt and large random clumps of long black hair in the pool which was gross and unsettling. The overall hotel had nice location and the staff for most part were absolutely so kind. However, they are mid grade range holding the Hilton title so need to be more aware that lack of knowledge and consistency in communication at check in when it comes to early check out & being told yes, you’ll get a refund to finding you out after there is small print listed where this isn’t possible just is miscommunication that needs addressing with the staff. I’m a very nice and reasonable person but hold people to high standards especially when staying at a higher end hotel yet not even feeling comfortable in your room because bed is so old you can feel the springs after sinking in the middle when laying on it. They send text messages while you are there to ask how your stay is, and when I answered honestly nothing was addressed. That seemed off. Why are you asking then? Needless to say, we won’t ever be staying here again but the location was great. It felt more like best western or comfort inn. "

"The motel is close to lots of restaurants and shopping."

"Beautiful resort! Our family had both a fun-filled, relaxing time! We loved Dollywood and love Dolly Parton even more!"

"Great amenities. Very clean. Loved the room. Would definitely stay again. "