"I had a very enjoyable stay at Virgin Hotels Edinburgh and would highly recommend it.
A special thank you to Zack at the front desk, who was excellent. I had accidentally picked the wrong room, and Zack went out of his way to help move us to a better fit. He also assisted with our bags and kindly left a nice note, which was genuinely appreciated. That kind of thoughtful service makes a big difference.
The hotel itself is a little unusual at first because of how it is structured. The main floor is actually on the 6th floor, and the hotel seems to run both up and down from there. Once you figure it out, it adds to the character of the place.
The location is excellent central and easy to get out to the Royal Mile and explore Edinburgh. The complimentary two drinks were a great touch, so thank you, Virgin. The breakfast buffet was also very good.
I also really enjoyed the art and decor throughout the hotel. I am not usually an “artistic type,” but I found the design very interesting and memorable. The reading library room was another nice feature and gave the hotel a comfortable, thoughtful feel.
I only wish I could have stayed in Sir Richard Branson’s suite, but that is way above my pay grade!
Overall, this is a great hotel with a central location, interesting decor, good food, and excellent staff. Highly recommended from an average guy who really enjoyed his stay."