“Really friendly, cheerful and helpful staff. Good atmosphere. Large old building, our room was recently updated and was modernised nicely and spotlessly clean. It was very big but still warm with very large comfy bed and powerful shower. TV & Kettle in the room with normal sachets of tea/coffee etc Good breakfast offering kept warm and you could ask for GF bread, cereal and freshly made scrambled eggs. Nice coffee too. I liked the fact there seemed to be little waste as the offering wasn’t too……
“Hotel was under renovation and their was a fault on the fire alarm panel both mornings which didn't make the stay feel all that safe with the major renovations going on. Their was no curtains over the window you could clearly see where the pole was taken out the extractor fan didn't work in the bathroom so the window was constantly open and didn't look like it could close. After the stay I recieved another bill from the hotel which km disputing through hotels.com as I had paid for the room……
“The hotel is dated and very tired. The grounds are lovely and the staff seemed helpful. There were many hairs in the room, bathroom and linen. The bathroom felt grubby, but that’s possibly just because it’s so dated and has a shower curtain and the grouting/silicone turning black in places. We paid for a small upgrade and I dread to know what a standard room is like.
Breakfast was a buffet which was well stocked but not the best quality. We ate in the brasserie which felt like an airport……