Lizard Head Trail Residences

"The Hotel has easy access to to Shopping and Restaurants. The on site Mole Restaurant did not have available seating during our stay. Our room was a HUGE Disappointment. The bed was a queen, the patio was recessed below the road and had a lovely view of a cinder block wall. The room did not have a dresser with drawers or a closet, clothes had to be stacked in an entertainment center with cubby holes. Bathroom Vanity was small no shelves. We asked for another room and we were told none were available. The Hotel has an additional $50 a night RESORT FEE. The Breakfast was Meh- powdered eggs, fake guacamole, some meat protein and potatoes. The Yogurt had the best sides with Musli and Fruit compote."

"Clean and friendly staff "

"More space than we imagined. Nice setting"

"The room was clean and spacious for 2 travelers. Back porch was nice with great view of Thunder Mountain. Staff was great. Great location in Sedona. Pressure through shower head made it hard to rinse soap from hair - biggest complaint."

"When we arrived, we were not prepared for an immediate 30 minute sales pitch to buy in to the grand resort (not what you want, especially after a long day of travel). We said we were not interested three times before telling them we would think it over and follow up before we were allowed to leave to go to our rooms. Upon entering our room, we were met with a pile of dirty sheets and dishes from the previous guest. We called down to the front desk to have them removed. We left the resort for dinner and expected the soiled objects to have been removed but we had to call down to the desk again. At that time we were told that there wasn’t anyone available to come collect them. When someone did arrive the seemed put out to make it correct. We stayed for four nights and no house keeping was ever offered or attempted. If this is part of environmental impact it was never explained. I would have liked to have been prepared to take out the trash during my “grand vacation.” There was hair painted into the walls. The reservation was for a room with a view but the view was of the building behind it. Any time I went to the lobby you have to wait while staff talk to each other. Again, seemed like assisting a guest was a hassle. I was very excited because I have had good experience with other Hilton properties and the location of this one was great. The hotels lack of customer service, explanation of on going construction limiting amenities during the stay (i.e. no pool bar)."

"Nice place but the walls are very thin so you can hear the people next to us and on the floor above us"

"The room was very clean but the common areas not so much, Gym was dirty (couldn't use the yoga mat is was so filthy) and there were no spray bottles with cleaning towels to use after use. Pool was full of dead insects. Games room washroom was gross and needs a major update. Never a good sign when there's a plunger next to the toilet."

"Clean well maintained friendly staff"

"I really enjoyed my stay here! The views are amazing and the staff was really friendly. The room was comfortable and clean. Free parking was a plus, and I felt central to all the major sites. Walkable to Uptown shops and Tlaquepaque. I like that they have daily activities you can participate in. Enjoyed the S’mores kits for $5 at the activity center and the bonfires. Loved sitting at the pool surrounded by the views after morning hikes. Navigating the resort took a little time, but I would definitely stay here again!"