Find all hotels by Preferred in Los Altos, CA from $386

"Airplane noise was the only downside to this hotel"

"Internet was good, room was clean, the coffee machine that is free 24 hours a day is actually pretty good- makes lattes, mochas, a few other options, so that was nice."

"Everything was good. "

"The hotel is OK. I was inconvenienced by being locked out of my room at 9a. When I went to the front desk, the young lady wasn’t too friendly. She gave me another key, and that one didn’t work. A manager/maintenance man came by to let me in and said my key didn’t work because I was checking out that day. I asked why would I be locked out at 9a if checkout is at 11a. He replied “that’s just what happens. “ No apologies, no friendly smile, just a straight face. The hotel is OK, but the non friendliness of the staff made the stay not so great. "

"Friendly staff, clean room, very good breakfast "

"Clean rooms, friendly staff."

"This hotel is dated and doesn’t meet the standards of a typical Marriott. Also I paid for this hotel in advance and at checkout they added a destination fee!!"

"Cracked sink and chair with broken handle and smalll low toilet. "

"This place is ghetto. Very dark and had a bunch of people hanging out in parking and someone living in a RV in the parking lot. Would never stay again. "