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Hotel Sterling

3.0 star property
Comfortable hotel, walk to Gran Via

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Sterling

Lobby sitting area
Balcony
Front of property
Minibar, in-room safe, desk, blackout drapes
Daily cooked-to-order breakfast (EUR 10 per person)
Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Calle San Bernardo 29-31, Madrid, 28015
  • Popular LocationGran Via2 min walk
  • Popular LocationPuerta del Sol11 min walk
  • Popular LocationPlaza Mayor12 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)30 min drive
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Room options

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 291 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 291 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.5/10 Very Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.2/10 Very Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 291 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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About the neighborhood

Madrid

Hotel Sterling is located in Madrid Centro, a neighborhood in Madrid, and is near a metro station. Prado Museum and Lope de Vega Theatre are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabéu Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Gran Via - 2 min walk
  • Puerta del Sol - 11 min walk
  • Royal Palace of Madrid - 11 min walk
  • Plaza Mayor - 12 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • Txapela - 3 min walk
  • Sirena Verde - 3 min walk
  • Kinza - 1 min walk
  • Tony Roma's - 3 min walk
  • 1862 Dry Bar - 3 min walk

About this property

Hotel Sterling

Hotel near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and free newspapers
  • An elevator, a 24-hour front desk, and luggage storage
  • Concierge services, a ballroom, and tour/ticket assistance
Room features
All 69 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 26-inch LED TVs with satellite channels
  • Daily housekeeping and desks

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 31.50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 10 per person

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch LED TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 31.50 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Is Hotel Sterling pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sterling?

As of May 30, 2024, prices found for a 1-night stay for 2 adults at Hotel Sterling on Jun 2, 2024 start from $126.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Sterling?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Hotel Sterling?

Check-out is at noon.

Where is Hotel Sterling located?

Located in Madrid Centro, this hotel is steps from Plaza de España - Princesa, Gran Via, and Lope de Vega Theatre. Puerta del Sol and Royal Palace of Madrid are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.

Reviews

8.0

Very Good

Rating 10 - Excellent. 257 out of 987 reviews" "
Rating 8 - Good. 472 out of 987 reviews" "
Rating 6 - Okay. 188 out of 987 reviews" "
Rating 4 - Poor. 47 out of 987 reviews" "
Rating 2 - Terrible. 23 out of 987 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stayed 4 nights in May 2024

6/10 Okay

Lukasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Stayed 2 nights in Jan 2024

8/10 Good

Luis

Traveled with family and small children
Liked: Staff & service
Overall it was ok. Needs a little remodel but it was near main attractions.
Stayed 7 nights in Jan 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Stayed 4 nights in Oct 2023

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Stayed 3 nights in Sep 2023

8/10 Good

Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena eleccion Costo beneficio
Stayed 1 night in Aug 2023

10/10 Excellent

Gregorio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Stayed 2 nights in Jul 2023

4/10 Poor

Kimberlee

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Genesis

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localizaciones perfecta
Stayed 5 nights in Sep 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2022

8/10 Good

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a city centre break
Hotel is very well located, we needed twin rooms which they have plenty of. All rooms very clean and also the communal spaces. Very helpful and friendly staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Victor Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, near of Madrid Centro
Stayed 1 night in Sep 2021

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid in 3 days
Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.
Stayed 3 nights in Mar 2020

8/10 Good

yoke f

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Matthew

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

JOSE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Excelente ubicación. Tenía precio normal que sobrepasaba nuestro presupuesto pero lo conseguimos a mitad de precio con meses de anticipación. Limpio, cómodo y en el centro mismo de Madrid. Muy cerca de la estación de metro
Stayed 1 night in Dec 2019

8/10 Good

Trudi

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The location is perfect, just off Gran Via. The exterior of the hotel is beautiful, the lobby and public areas also. The rooms of the hotel are dated, and look like something from the cold-war. At this price point ($150 (average)), one would expect a little more. The rooms were dark, dingy, fridge didn't work, sparse, and a tiny sad TV hanging on the wall. Although the rooms were very clean. Also, the room that I stayed in backed up to a restaurant (?)/store, because at 3am each night they decided to start moving furniture/items. When mentioned to the front desk, they apologized and said they didn't know what it was. Also, my room was next to the fire-exit, which I am assuming staff would pop out to have a smoke, as this door would bang closed through out the evening/night also. No effort to rectify the issue.
Stayed 2 nights in Dec 2019

8/10 Good

Hailing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

rensha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Fabio A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was satisfactory The hotel is close to the gran via and a 10 mins walk To puerta del sol and plaza mayor The check in was great as by 12 o’clock Our room was ready . Very welcoming the girl at the reception Comfortable room. I will stay again .
Stayed 1 night in Sep 2019